Whataburger Restaurants logo

Restaurant Shift Leader - Unit 571

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Education support
meal discounts
wireless service discounts
Computer discounts
Gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its made-to-order burgers and commitment to quality, customer service, and community involvement. Established in 1950, Whataburger has built a strong reputation for delivering delicious food with a side of heartfelt hospitality. As a family-oriented company, Whataburger values its employees, whom they refer to as Family Members, and invest heavily in their growth and development. The company cultivates a supportive and inclusive work environment where opportunities for advancement are abundant, and employees are encouraged to develop leadership skills and pursue career growth paths, some leading to six-figure incomes. Whataburger stands out not only for its iconic menu items but also for its firm dedication to fostering teamwork, accountability, and a culture of respect throughout its restaurant network. The organization offers comprehensive benefits including health insurance, paid time off, retirement programs, and educational support, which demonstrates its commitment to the wellbeing and future of its workforce.

The Shift Leader role at Whataburger is a pivotal position responsible for ensuring smooth and efficient restaurant operations during assigned shifts. The Shift Leader acts as the spark that keeps the restaurant running efficiently by driving operational excellence and maintaining standards for quality, service, and cleanliness. This leadership role involves coaching and mentoring team members (Family Members) to enhance their skills and confidence, managing labor and food cost goals, and enforcing health, safety, and food safety regulations. Serving as a bridge between the restaurant manager and the team, the Shift Leader cultivates a positive workplace culture built on teamwork, communication, and accountability. The role offers flexible scheduling options including day, night, and overnight shifts, making it adaptable to various lifestyles. Pay is competitive with weekly wages, accompanied by attractive perks such as paid time off, 401(k) matching, and discounts on meals, wireless service, gym memberships, and more. Shift Leaders benefit from a clear career progression path supported by leadership training and educational opportunities, helping them grow into more advanced management roles within Whataburger’s corporate structure. This position is ideal for individuals who thrive in a fast-paced environment, enjoy leading and motivating teams, and are committed to delivering exceptional customer experiences while advancing their own career.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • ability to stand up to 10 hours
  • ability to lift up to 55 lbs.
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication abilities
  • multitasking skills
  • ServSafe Food Certification or ability to obtain during training
  • proven leadership capabilities
  • ability to motivate and develop team members
  • knowledge of food safety and workplace safety standards

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members to improve skills and performance
  • support goals related to food cost, labor cost, sales performance, and inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations smoothly
  • assist at neighboring locations or provide leadership support within the Market as needed

Job Criteria

Experience

Mid Level (3-7 years)


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