
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development and growth opportunities
scholarship program
Hardship grant assistance
Education support
Employee meal discounts
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a beloved American fast-food restaurant chain known for its high-quality burgers and exceptional customer service. Established in 1950, Whataburger has grown into a staple of the fast-food industry, recognized for its commitment to operational excellence, team development, and community engagement. With its headquarters in San Antonio, Texas, the company has a strong presence across the southern United States and is dedicated to fostering a positive work culture where employees are valued as family members. This company not only serves great food but also invests heavily in the growth and well-being of its employees, making it an excellent place for career growth and leadership development.
The role of a Shift Leader at Whataburger is a dynamic and critical position within the restaurant's operational structure. As a Shift Leader, you will be the driving force behind the smooth operation of the restaurant during your shift. This role involves managing the team, maintaining quality and service standards, and ensuring that every shift runs efficiently. You will coach and develop Family Members, helping new hires quickly adapt and seasoned employees enhance their skills. Leading by example, you will promote a collaborative and positive work environment while upholding the company’s high standards for food safety, workplace safety, cleanliness, and customer satisfaction.
Additionally, the Shift Leader partners closely with Restaurant Managers to sharpen leadership skills and build shift-management capabilities. The position demands a person who is adept at multitasking, motivating others, and turning challenges into opportunities for growth. This leadership role offers competitive weekly pay and flexible schedules, including day, night, evening, and overnight shifts to accommodate different lifestyles. A variety of benefits accompany the role, such as paid time off, medical, dental, and vision insurance, 401(k) matching, disability benefits, educational support, and numerous employee discounts. Whataburger’s commitment to supporting its employees extends to scholarships for dependents, hardship grants, and career development programs aiming to help employees reach six-figure income milestones.
Working as a Shift Leader at Whataburger means you are part of a family that values integrity, teamwork, and the pursuit of excellence. It is a role that challenges you to develop your leadership skills continually while creating a positive and productive atmosphere for your team and customers alike. This position is based in your home restaurant with occasional opportunities to assist at nearby locations and participate in leadership meetings and training sessions. If you are ready to lead with heart, make a real impact, and grow with a company that supports your dreams, Whataburger is the right place for you.
The role of a Shift Leader at Whataburger is a dynamic and critical position within the restaurant's operational structure. As a Shift Leader, you will be the driving force behind the smooth operation of the restaurant during your shift. This role involves managing the team, maintaining quality and service standards, and ensuring that every shift runs efficiently. You will coach and develop Family Members, helping new hires quickly adapt and seasoned employees enhance their skills. Leading by example, you will promote a collaborative and positive work environment while upholding the company’s high standards for food safety, workplace safety, cleanliness, and customer satisfaction.
Additionally, the Shift Leader partners closely with Restaurant Managers to sharpen leadership skills and build shift-management capabilities. The position demands a person who is adept at multitasking, motivating others, and turning challenges into opportunities for growth. This leadership role offers competitive weekly pay and flexible schedules, including day, night, evening, and overnight shifts to accommodate different lifestyles. A variety of benefits accompany the role, such as paid time off, medical, dental, and vision insurance, 401(k) matching, disability benefits, educational support, and numerous employee discounts. Whataburger’s commitment to supporting its employees extends to scholarships for dependents, hardship grants, and career development programs aiming to help employees reach six-figure income milestones.
Working as a Shift Leader at Whataburger means you are part of a family that values integrity, teamwork, and the pursuit of excellence. It is a role that challenges you to develop your leadership skills continually while creating a positive and productive atmosphere for your team and customers alike. This position is based in your home restaurant with occasional opportunities to assist at nearby locations and participate in leadership meetings and training sessions. If you are ready to lead with heart, make a real impact, and grow with a company that supports your dreams, Whataburger is the right place for you.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma or GED preferred or equivalent experience
- Have open availability including nights, weekends, holidays, and variable hours
- Maintain dependable attendance
- Ability to stand up to 10 hours
- Ability to lift up to 55 pounds
- Possess ServSafe Food Certification or ability to obtain it during training
Job Qualifications
- Be at least 18 years of age
- Possess a high school diploma or GED preferred or equivalent experience
- Have experience coaching or leading teams
- Strong customer service, communication, and multitasking skills
- Possess ServSafe Food Certification or ability to obtain it during training
- Ability to stand for up to 10 hours
- Ability to lift up to 55 pounds
- Have open availability including nights, weekends, holidays, and variable hours
- Maintain dependable attendance
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- Coach, train, and motivate Family Members
- Support goals related to food cost, labor cost, sales performance, and inventory processes
- Uphold food safety, workplace safety, sanitation, and compliance requirements
- Foster teamwork, communication, accountability, and a positive work culture
- Prepare, lead, and transition shift operations
- Assist at neighboring locations or provide leadership support within the Market when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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