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Restaurant Shift Leader - Unit 516

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its fresh, made-to-order burgers and exceptional customer service. Established in 1950, Whataburger has grown into a major presence in the fast-food industry, with deep roots in community values and a strong commitment to its employees often referred to as Family Members. The company prides itself on fostering a workplace culture that emphasizes leadership development, teamwork, and career growth opportunities. Whataburger operates numerous locations across the country, including the location at 112 Benton Spur Bossier City, LA, and continuously seeks motivated individuals ready to contribute to their dynamic and customer-focused environment.

The role of Shift Leader at Whataburger is a pivotal position that serves as the backbone of restaurant operations during any given shift. It involves leading the team to ensure operational excellence, quality service, cleanliness, and safety standards are upheld. As a Shift Leader, you are not only managing processes but also coaching and motivating team members to excel in their roles while fostering a positive work environment. This role offers a competitive weekly pay and flexible scheduling options, including day, night, evening, and overnight shifts, making it an attractive employment opportunity for individuals seeking both stability and growth.

The Shift Leader position is designed for individuals who are eager to develop their leadership skills within a fast-paced setting. By partnering closely with Restaurant Manager teams, Shift Leaders sharpen their leadership capabilities, enhance their understanding of operational foundations, and contribute significantly to the overall success of their restaurant. This role provides an excellent career path, with opportunities for advancement toward higher-level management positions and the potential to earn a six-figure income.

In addition to operational leadership, the Shift Leader plays a crucial role in supporting family members by coaching new hires, maintaining team morale, and driving sales and cost goals effectively. The company offers an impressive benefits package, including paid time off, 401(k) matching, comprehensive medical, dental, and vision coverage, disability benefits, and educational support such as free English-language learning and college-level courses at no cost. Additional perks include discounted meals, wireless service discounts, and recognition programs. The Whataburger Family Foundation even provides scholarships and hardship assistance to employees’ dependents.

Whataburger emphasizes a values-driven culture where integrity, service, and teamwork are at the heart of daily operations. Working as a Shift Leader means contributing to a team that is passionate about delivering outstanding food and customer experiences. The company encourages progress and boldness, supporting employees to move forward in their careers with confidence. This role is essential to ensuring that every shift runs smoothly and that customers enjoy the quality and service Whataburger is known for.

Overall, this position is ideal for candidates who enjoy working in a collaborative team environment, have strong communication skills, and are motivated to grow their careers in restaurant leadership. The opportunity to impact a thriving fast-food chain that values its employees and community involvement makes this a rewarding career choice. This is a full-time role based at the Bossier City, LA location with a commitment to equal employment opportunities, inclusivity, and diversity.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours
  • lift up to 55 lbs.
  • meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication abilities
  • multitasking skills
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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