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Restaurant Shift Leader - Unit 498

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food restaurant chain known for its commitment to quality, customer service, and leadership development since 1950. Rooted in Texas, Whataburger has grown substantially across the United States, establishing itself as a community-focused brand that values its employees as the backbone of the business. The company operates under a philosophy that leadership is built from within, encouraging team members to evolve and advance along a clear career path. Whataburger is recognized not only for its signature burgers but for fostering a work culture where integrity, teamwork, and passion come together to create an exceptional customer experience and a fulfilling work environment.

The role of Shift Leader at Whataburger is a critical leadership position that serves as the catalyst to keep the restaurant operating efficiently and effectively. As a Shift Leader, you will be at the forefront of operational excellence, ensuring that every shift runs smoothly, meeting both quality and service standards. This role requires balancing multiple responsibilities from managing and motivating the team to driving performance goals and maintaining safety standards.

Shift Leaders at Whataburger are more than just supervisors; they are mentors who help Family Members (employees) develop their skills and confidence through coaching and training. Your ability to create a positive work culture will be vital in fostering teamwork, accountability, and open communication. This role involves partnering closely with the Restaurant Manager team to strengthen leadership capabilities and operational foundations, providing an invaluable stepping stone for aspiring leaders within the company.

Whataburger invests deeply in the growth and success of its people. As a Shift Leader, you will have access to flexible schedules, competitive weekly pay, and numerous benefits, including paid time off, a 401(k) match program, and comprehensive medical, dental, and vision insurance. Moreover, Whataburger offers educational benefits such as free English-language learning, no-cost college level courses, and scholarship programs, while also providing employee discounts on meals and other services. The position also offers opportunities for career development with a clear path to higher leadership roles and the potential to earn a six-figure income as one of their Operating Partners.

Working as a Shift Leader at Whataburger means embracing challenges and turning them into opportunities. You will lead the preparation, operation, and transition of shifts, ensuring compliance with food safety and sanitation standards. Your leadership will be especially crucial during busy rushes where collaboration and energy are key to success. The role is largely based at your home restaurant but may also involve supporting neighboring locations and participating in various business and leadership training sessions within the Whataburger organization.

Inclusivity is foundational at Whataburger, which is dedicated to equal employment opportunities irrespective of race, gender, sexual orientation, or other legally protected statuses. The company also participates in the federal E-Verify program to ensure a lawful and secure workforce.

To qualify as a Shift Leader, you must be at least 18 years of age, have a high school diploma or equivalent experience, be physically capable of standing for up to 10 hours and lifting up to 55 pounds, and have prior leadership or coaching experience within a team environment. ServSafe Food Certification is required or must be obtained during training.

In summary, this position offers an exciting opportunity for individuals passionate about leadership, operational excellence, and team development within the fast-paced and rewarding environment of Whataburger. If you are motivated to grow your career and make a meaningful impact every day, Whataburger’s Shift Leader role provides the perfect platform.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs with open availability, including overnights, weekends, holidays, variable hours, and dependable attendance
  • Ability to stand up to 10 hours and lift up to 55 lbs
  • Experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or ability to obtain during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • Experience coaching or leading teams
  • Strong customer service skills
  • Effective communication skills
  • Ability to multitask
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members, helping new hires and seasoned employees improve
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations smoothly

Job Criteria

Experience

Mid Level (3-7 years)


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