Whataburger Restaurants logo

Restaurant Shift Leader - Unit 490

Galveston, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
medical benefits
Dental benefits
vision benefits
short-term disability benefits
Long-term disability benefits
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain that has been serving delicious, quality burgers and meals since 1950. Known for its commitment to exceptional customer service, operational excellence, and a family-oriented culture, Whataburger operates a large network of restaurants primarily across the southern United States. The company places a strong emphasis on leadership, teamwork, and the development of its employees, treating them as family members who contribute to the company’s ongoing success. Located at 528 University Blvd, Galveston, TX, this Whataburger location is currently hiring for the position of Shift Leader, an essential role that ensures smooth and efficient restaurant operations for every shift. This role supports Whataburger’s reputation as a welcoming place for customers and a great workplace for employees.

The Shift Leader position at Whataburger offers a unique opportunity for individuals passionate about leadership and customer service to grow their skills while contributing meaningfully to the restaurant’s success. This role is critical in driving operational excellence by maintaining high standards in quality, service, cleanliness, food safety, and workplace safety. As a Shift Leader, you will be the key driver of operational flow during your shift, ensuring that team members are motivated, well-coached, and working collaboratively to meet sales, food cost, labor cost, and inventory goals. This role requires a proactive leader who can thrive in a fast-paced environment, adapt quickly to challenges, and bring energy and enthusiasm to every shift.

Shift Leaders at Whataburger are also mentors who foster the growth and development of their teams. They coach new hires to quickly get up to speed and help experienced team members enhance their skills and job confidence. The role comes with competitive weekly pay and benefits such as flexible schedules, paid time off, a 401(k) match, comprehensive medical, dental, and vision benefits, short-term and long-term disability coverage, and numerous perks including scholarship programs and education support for employees and their families. There are abundant opportunities for career progression, including the potential to become an Operating Partner with a six-figure income. Whataburger’s leadership culture values integrity, teamwork, and having fun while achieving excellence and winning as one team.

This position requires the ability to work various shifts, including day, evening, overnight, weekends, and holidays, and necessitates physical stamina to meet the demands of the role. It is based at the home restaurant in Galveston, Texas, with occasional requirements to support other locations or participate in training and leadership development sessions. Whataburger is an equal opportunity employer committed to inclusivity and diversity, welcoming applicants from all backgrounds. Being a Shift Leader at Whataburger means joining a company that not only serves great food but also invests in people, providing a platform for leadership growth and career advancement in the fast-food industry.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • Experience coaching or leading teams
  • Strong customer service skills
  • Good communication skills
  • Ability to multitask
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members, helping new hires get up to speed and seasoned pros improve skills
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running efficiently

Job Criteria

Experience

Mid Level (3-7 years)


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