
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401k Match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Tuition Assistance
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a well-established American fast-food restaurant chain that has been serving up quality burgers and exceptional customer experiences since 1950. Known for its commitment to community, quality products, and a unique culture that fosters growth and leadership, Whataburger has become a staple in the quick-service restaurant industry. The company prides itself on creating a welcoming environment for both its customers and employees, promoting a sense of family and collaboration across all levels of the organization. Headquartered in Texas, Whataburger continues to expand its reach while maintaining its dedication to high standards of service and operational excellence.
The role of a Shift Leader at Whataburger is an entry-level management position critical to the day-to-day success of restaurant operations. This role is designed for individuals passionate about food service and leadership, providing a platform to develop vital skills and advance quickly in the restaurant industry. Shift Leaders act as the operational backbone, ensuring each shift runs seamlessly and that team members, referred to as Family Members, are supported, coached, and motivated to perform at their best. The position offers competitive weekly pay, flexible scheduling across various shifts including day, night, evening, and overnight, and comprehensive benefits that support both health and career growth.
As a Shift Leader, your responsibilities go beyond managing a team; you are driving operational excellence and embodying Whataburger's values of serving with heart, winning as one, and moving forward boldly. This role involves leading shifts to meet quality, service, and cleanliness standards, coaching new and existing team members to enhance their skills and confidence, and helping achieve business goals around food cost, labor, and sales. You will ensure compliance with food safety and workplace standards while fostering a positive team environment built on communication, accountability, and collaboration.
Whataburger offers robust benefits for Shift Leaders, including paid time off, a 401(k) match up to 4%, competitive medical, dental, and vision insurance, disability benefits, career development opportunities, scholarships, tuition assistance, and various discounts. This is an excellent opportunity for someone ready to take the first big step into a leadership role with ample opportunity for advancement, including the potential to earn a six-figure income as an Operating Partner. The position requires availability to work variable hours, including nights, weekends, and holidays, and the ability to handle physical demands such as standing for extended periods and lifting up to 55 pounds.
Working in this role means being part of a vibrant company culture that prioritizes employee growth, integrity, and fun while leading with boldness and collaboration. Shift Leaders are pivotal in creating an exceptional customer experience and are supported through continuous training and leadership development sessions. If you are eager to contribute, learn, and grow within a fast-paced environment that values teamwork and leadership, Whataburger is ready to help you move your career forward with a clear and rewarding path.
The role of a Shift Leader at Whataburger is an entry-level management position critical to the day-to-day success of restaurant operations. This role is designed for individuals passionate about food service and leadership, providing a platform to develop vital skills and advance quickly in the restaurant industry. Shift Leaders act as the operational backbone, ensuring each shift runs seamlessly and that team members, referred to as Family Members, are supported, coached, and motivated to perform at their best. The position offers competitive weekly pay, flexible scheduling across various shifts including day, night, evening, and overnight, and comprehensive benefits that support both health and career growth.
As a Shift Leader, your responsibilities go beyond managing a team; you are driving operational excellence and embodying Whataburger's values of serving with heart, winning as one, and moving forward boldly. This role involves leading shifts to meet quality, service, and cleanliness standards, coaching new and existing team members to enhance their skills and confidence, and helping achieve business goals around food cost, labor, and sales. You will ensure compliance with food safety and workplace standards while fostering a positive team environment built on communication, accountability, and collaboration.
Whataburger offers robust benefits for Shift Leaders, including paid time off, a 401(k) match up to 4%, competitive medical, dental, and vision insurance, disability benefits, career development opportunities, scholarships, tuition assistance, and various discounts. This is an excellent opportunity for someone ready to take the first big step into a leadership role with ample opportunity for advancement, including the potential to earn a six-figure income as an Operating Partner. The position requires availability to work variable hours, including nights, weekends, and holidays, and the ability to handle physical demands such as standing for extended periods and lifting up to 55 pounds.
Working in this role means being part of a vibrant company culture that prioritizes employee growth, integrity, and fun while leading with boldness and collaboration. Shift Leaders are pivotal in creating an exceptional customer experience and are supported through continuous training and leadership development sessions. If you are eager to contribute, learn, and grow within a fast-paced environment that values teamwork and leadership, Whataburger is ready to help you move your career forward with a clear and rewarding path.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma/GED preferred or equivalent experience
- Be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
- Have experience coaching or leading teams
- Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training
Job Qualifications
- High school diploma or GED preferred or equivalent experience
- Experience coaching or leading teams
- Strong customer service skills
- Excellent communication skills
- Ability to multitask effectively
- ServSafe Food Certification or ability to obtain during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- Coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
- Support goals related to food cost, labor cost, sales performance, and basic inventory processes
- Uphold food safety, workplace safety, sanitation, and compliance requirements
- Foster teamwork, communication, accountability, and a positive work culture
- Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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