Whataburger Restaurants logo

Restaurant Shift Leader - Unit 426

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
career development and growth
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain renowned for its iconic burgers and exceptional customer service. Since its founding in 1950, Whataburger has grown into a beloved brand with a strong presence particularly in the southern United States. The company prides itself on its commitment to quality, innovation, and a team-oriented culture that emphasizes leadership development and employee growth. With its distinctive orange-and-white striped architecture and a menu featuring freshly prepared burgers and sides, Whataburger offers customers a unique dining experience that blends tradition with modern tastes. The company is known not only for its delicious food but also for its dedication to creating a supportive and inclusive workplace where employees can thrive and build meaningful careers. From scholarships through the Whataburger Family Foundation to comprehensive benefits and leadership training, Whataburger invests heavily in its people and culture.

The Shift Leader role at Whataburger is a critical leadership position responsible for ensuring that each shift runs smoothly and efficiently. Serving as the spark that keeps the restaurant firing on all cylinders, Shift Leaders drive operational excellence by maintaining quality, service, and cleanliness standards, while also coaching and motivating Family Members to ketchup on skills and grow confidence. This position involves hands-on management of daily restaurant operations including supporting food and labor cost goals, upholding safety and sanitation requirements, and fostering a positive and accountable work environment. Shift Leaders work closely with the Restaurant Manager team to develop their leadership skills, build shift-management capability, and contribute as key players in achieving business objectives.

This role offers competitive weekly pay, flexible scheduling options including day, night, evening, and overnight shifts, and a wide array of benefits such as paid time off, matched 401(k) contributions, and medical, dental, and vision insurance. Employees also gain access to career development opportunities with a clear path to advancement that can lead to six-figure earnings as Operating Partners. Additional perks include scholarship programs for dependents, free English-language learning, tuition-reduced degree pathways, and various discounts on meals, wireless services, computers, software, and fitness memberships. Whataburger celebrates its employees through awards, recognition programs, and retirement celebrations.

The Shift Leader position is based at the employee's home restaurant but may require occasional support at neighboring locations or participation in regional business meetings and leadership training. Whataburger’s commitment to diversity and inclusion ensures equal employment opportunities are provided to all applicants and employees regardless of background. The company also complies with federal E-Verify programs to maintain a lawful workforce.

If you are passionate about leadership and customer service, eager to develop your skills, and ready to be part of a thriving team, the Shift Leader role at Whataburger provides a dynamic and rewarding career opportunity. With a strong foundation of support, training, and benefits combined with a vibrant and fast-paced work environment, Whataburger empowers its employees to succeed and grow within a brand known for quality and community impact.

Job Requirements

  • be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • ability to stand up to 10 hours and lift up to 55 lbs and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or ability to obtain
  • strong customer service, communication, and multitasking skills

Job Qualifications

  • be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to obtain it during training

Job Duties

  • lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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