Whataburger Restaurants logo

Restaurant Shift Leader - Unit 40

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Competitive medical benefits
Dental benefits
vision benefits
short-term disability benefits
Long-term disability benefits
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food restaurant chain that has been serving up quality burgers and exceptional customer experiences since 1950. Known for its dedication to bold leadership and a commitment to serving with heart, Whataburger has grown into a community staple across Texas and beyond. The company prides itself on investing in its people, fostering a collaborative atmosphere where teamwork, communication, and accountability thrive. Whataburger isn’t just about great food; it’s about creating a workplace where every employee can grow, learn, and succeed. The company offers extensive career development opportunities, competitive pay, and a supportive culture aimed at helping employees move forward boldly in their professional paths. As a part of one of the country’s most recognized burger chains, employees are empowered to make a real difference while enjoying benefits and rewards that contribute to their personal and professional well-being.

The Shift Leader role at Whataburger is a dynamic and impactful position responsible for ensuring operational excellence during shifts. Shift Leaders are crucial in maintaining high standards of quality, service, and cleanliness within the restaurant, acting as the driving force behind smooth and efficient shift operations. They play an essential role in coaching, training, and motivating Family Members, fostering skill development and confidence. This position serves as a bridge between the Restaurant Manager and the team, helping to sharpen leadership skills and build shift management capability. The Shift Leader is also integral in supporting business goals related to food cost, labor cost, sales performance, and inventory processes. During each shift, this individual ensures food safety, workplace safety, sanitation, and compliance standards are strictly upheld. The ability to work collaboratively and lead positively is key, as Shift Leaders energize the team, promote a culture of accountability, and help navigate challenges to success. This position offers flexible schedules including day, night, evening, and overnight shifts, with competitive weekly pay and a comprehensive benefits package. Whataburger is committed to cultivating leaders from within and offers a clear pathway for career growth, including opportunities to earn a six-figure income for top performers. The role involves not only operational oversight but also active participation in training sessions and leadership development programs. Working primarily in their home restaurant, Shift Leaders may occasionally assist at neighboring locations or help support broader market initiatives, ensuring a strong leadership presence throughout the region. This is an ideal role for individuals passionate about leadership, team development, and operational excellence in a fast-paced setting.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours
  • maintain dependable attendance
  • have ability to stand up to 10 hours and lift up to 55 lbs
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to obtain during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • ability to multitask
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members, helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running smoothly

Job Criteria

Experience

Mid Level (3-7 years)


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