Whataburger Restaurants logo

Restaurant Shift Leader - Unit 338

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Whataburger is a celebrated American fast-food restaurant chain known for its delicious burgers and commitment to exceptional customer service since 1950. With a rich heritage and a loyal customer base, Whataburger has grown into a community-focused brand that values integrity, teamwork, and leadership development. Known for its distinctive orange-and-white-striped buildings and made-to-order menu, the company is dedicated to providing an inclusive and supportive work environment where employees are encouraged to grow both personally and professionally. Whataburger emphasizes a family-oriented culture that celebrates diversity, values hard work, and believes in serving with heart. The company’s comprehensive training programs and career advancement opportunities make it a standout employer in the quick-service restaurant industry.

The role of Shift Leader at Whataburger is a pivotal position designed for individuals who are passionate about operational excellence and team leadership. As a Shift Leader, you will be the driving force behind the smooth and efficient running of each restaurant shift, ensuring top-notch quality, service, and cleanliness standards are consistently maintained. This role is not just about managing daily operations but also about inspiring and coaching team members, referred to as Family Members, to enhance their skills, confidence, and performance. You will work closely with the Restaurant Manager team to sharpen your leadership capabilities and strengthen operational foundations.

This position offers competitive weekly pay and flexible scheduling, including day, night, evening, and overnight shifts, accommodating various lifestyles and personal commitments. Employees benefit from paid time off, a 401(k) match program, competitive medical, dental, and vision insurance plans, and disability coverage. Whataburger also provides unique career development opportunities, including a clear career path to high earnings and access to a comprehensive education support program featuring free English-language learning, no-cost college courses, and reduced-tuition degree pathways. Additional perks include discounted meals, wireless service, computer and software discounts, fitness and gym memberships, awards and recognition programs, and retirement celebrations.

This role requires a dependable team player with excellent communication and multitasking skills who thrives in a fast-paced environment. Physical demands include the ability to stand for up to 10 hours and lift up to 55 pounds. Ideal candidates will hold or be able to obtain ServSafe Food Certification and have previous coaching or leadership experience. Availability for flexible hours, including holidays and weekends, is essential.

Working as a Shift Leader, you will have the chance to actively contribute to Whataburger’s legacy of excellence and innovation while taking bold steps forward in your leadership journey. The role will also occasionally involve supporting other locations and participating in leadership development sessions, creating a well-rounded and engaging career experience. Whataburger’s commitment to equal employment opportunity and diversity ensures a welcoming environment for all employees.

Job Requirements

  • be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours
  • maintain dependable attendance
  • have ability to stand up to 10 hours
  • lift up to 55 lbs
  • meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training

Job Qualifications

  • high school diploma or GED preferred
  • ability to coach or lead teams effectively
  • strong customer service skills
  • excellent communication and multitasking abilities
  • possess or ability to obtain ServSafe Food Certification
  • prior experience in leadership roles preferred
  • basic knowledge of food safety and workplace safety regulations

Job Duties

  • lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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