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Restaurant Shift Leader - Unit 302

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.25 - $15.25
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
meal discounts
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its made-to-order burgers and exceptional customer service. Founded in 1950, Whataburger has grown into a nationally recognized brand with a dedicated customer base and a strong corporate culture centered around community, teamwork, and leadership development. The company has a reputation not only for its delicious menu but also for the opportunities it offers employees to grow within the organization and build fulfilling careers. Whataburger operates more than 800 locations in multiple states, offering flexible working environments and competitive pay to meet the diverse needs of its workforce.

As a Shift Leader at Whataburger, you will play a critical role in maintaining the smooth operation of the restaurant during your shifts. This is a hands-on leadership position where you will actively manage daily operations to ensure quality, service, and cleanliness standards are consistently met. Your leadership will directly impact the restaurant's success by motivating and coaching Family Members, supporting their growth and skills development while fostering a collaborative and positive work environment. You will work closely with the Restaurant Manager team to develop your leadership capabilities and gain experience in shift management, operational processes, and meeting business goals.

The role is designed for individuals who are passionate about leading by example and have a strong commitment to operational excellence. Shift Leaders are expected to uphold the highest standards of food safety, workplace safety, and sanitation, ensuring compliance with all relevant regulations. In addition to handling operational responsibilities, you will be tasked with driving performance in key areas such as food and labor costs, inventory management, and sales goals. This position offers a pathway for career advancement, with opportunities for continuous learning and professional growth within the Whataburger organization.

Whataburger values its employees and offers a variety of benefits, including competitive weekly pay, flexible scheduling, paid time off, and a comprehensive benefits package that covers medical, dental, and vision insurance. Employees also benefit from a 401(k) savings plan with company matching and disability insurance coverage. Whataburger supports education and career development with programs such as scholarships, hardship grants, free English language learning, college-level courses, and reduced tuition for degree pathways. Additional perks include meal discounts, wireless service discounts, software and computer discounts, and gym memberships, along with recognition programs to celebrate employees' contributions.

This position requires candidates to be at least 18 years old, possess a high school diploma or GED (or have equivalent experience), and demonstrate reliability through consistent attendance and availability for variable shifts, including nights, weekends, and holidays. Physical requirements include the ability to stand for long hours and lift up to 55 pounds. Experience leading teams and strong customer service, communication, and multitasking skills are essential. Candidates should have or be willing to obtain ServSafe Food Certification.

Overall, the Shift Leader opportunity at Whataburger is perfect for individuals eager to take on a leadership role where they can make a tangible difference, grow their skills, and be part of a supportive and dynamic team environment. If you are passionate about operational excellence and developing others while working for a brand with a strong community presence, this role offers a rewarding and fast-paced career path.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, and variable hours
  • maintain dependable attendance
  • ability to stand up to 10 hours
  • ability to lift up to 55 lbs
  • meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to obtain and pass exam during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • effective multitasking abilities
  • ServSafe Food Certification or ability to obtain and pass exam during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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