
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a renowned fast-food restaurant chain established in 1950, known for its fresh, made-to-order burgers and exceptional customer service. With a rich heritage and a commitment to quality, Whataburger has grown into a beloved brand across multiple states, providing not only delicious food but also meaningful career opportunities for individuals looking to grow and excel in the food service industry. The company prides itself on fostering a work environment where teamwork, leadership, and innovation are highly valued, and where employees are encouraged to develop their skills and advance their careers. Whataburger’s culture emphasizes serving with heart, collaboration, and a bold approach to overcoming challenges, ensuring every team member contributes to making each shift a success and each guest experience memorable.
The role of Shift Leader at Whataburger is pivotal in maintaining the operational excellence of the restaurant. As a Shift Leader, you are the driving force behind smooth and efficient shift operations, responsible for leading, mentoring, and coaching team members, referred to as Family Members, to perform at their best. This role requires a blend of leadership skills, attention to detail, and a passion for delivering superior customer service. Shift Leaders manage quality, service, compliance, and cleanliness standards during their shifts, while supporting goals related to food cost control, labor management, sales performance, and inventory processes. You will work closely with the Restaurant Manager to build your leadership capabilities, strengthen operational procedures, and ensure the team functions as a cohesive, motivated unit.
Whataburger offers competitive weekly pay and flexible schedules that accommodate day, night, evening, and overnight shifts, providing a work-life balance that suits diverse lifestyles. The company offers an extensive benefits package, including paid time off, 401(k) matching, comprehensive medical, dental, and vision coverage, as well as short-term and long-term disability benefits. Whataburger also supports career development through clear growth pathways, including earning the potential for a six-figure income for Operating Partners. The Whataburger Family Foundation offers scholarships for dependents and hardship grant assistance, alongside comprehensive educational support such as free English language learning and college-level courses at reduced tuition costs.
Additional perks include discounted meals for employees and guests, wireless service discounts, computer and software discounts, fitness and gym discounts, awards and recognition programs, retirement celebration programs, and more. Whataburger’s commitment to employee growth and well-being is evident in every aspect of the Shift Leader role, making it a rewarding opportunity for those who thrive in fast-paced, team-oriented environments and are eager to advance their leadership journey.
The role of Shift Leader at Whataburger is pivotal in maintaining the operational excellence of the restaurant. As a Shift Leader, you are the driving force behind smooth and efficient shift operations, responsible for leading, mentoring, and coaching team members, referred to as Family Members, to perform at their best. This role requires a blend of leadership skills, attention to detail, and a passion for delivering superior customer service. Shift Leaders manage quality, service, compliance, and cleanliness standards during their shifts, while supporting goals related to food cost control, labor management, sales performance, and inventory processes. You will work closely with the Restaurant Manager to build your leadership capabilities, strengthen operational procedures, and ensure the team functions as a cohesive, motivated unit.
Whataburger offers competitive weekly pay and flexible schedules that accommodate day, night, evening, and overnight shifts, providing a work-life balance that suits diverse lifestyles. The company offers an extensive benefits package, including paid time off, 401(k) matching, comprehensive medical, dental, and vision coverage, as well as short-term and long-term disability benefits. Whataburger also supports career development through clear growth pathways, including earning the potential for a six-figure income for Operating Partners. The Whataburger Family Foundation offers scholarships for dependents and hardship grant assistance, alongside comprehensive educational support such as free English language learning and college-level courses at reduced tuition costs.
Additional perks include discounted meals for employees and guests, wireless service discounts, computer and software discounts, fitness and gym discounts, awards and recognition programs, retirement celebration programs, and more. Whataburger’s commitment to employee growth and well-being is evident in every aspect of the Shift Leader role, making it a rewarding opportunity for those who thrive in fast-paced, team-oriented environments and are eager to advance their leadership journey.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma or GED preferred or equivalent experience
- Be able to meet business needs and have open availability including overnights weekends holidays and variable hours
- Maintain dependable attendance
- Have ability to stand up to 10 hours lift up to 55 lbs and meet physical demands
- Have experience coaching or leading teams
- Possess ServSafe food certification or ability to successfully obtain and pass the exam during training
Job Qualifications
- Possess ServSafe food certification or ability to obtain during training
- Have experience coaching or leading teams
- Strong customer service communication and multitasking skills
- High school diploma or GED preferred or equivalent experience
- Ability to work varied shifts including overnights weekends and holidays
Job Duties
- Lead shift management to maintain quality service and cleanliness standards
- Coach train and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
- Support goals related to food cost labor cost sales performance and basic inventory processes
- Uphold food safety workplace safety sanitation and compliance requirements
- Foster teamwork communication accountability and a positive work culture
- Prepare lead and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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