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Restaurant Shift Leader - Unit 294

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food restaurant chain known for its iconic burgers and commitment to quality and customer service since 1950. Founded in Texas, Whataburger has grown into a regional favorite across the southern United States, cherished for its fresh, made-to-order food and warm, welcoming atmosphere. The company prides itself on delivering not just great food but also fostering a strong community connection and providing excellent career opportunities to its employees. Whataburger operates with a strong culture of integrity, teamwork, and mutual respect, where every team member is valued as part of the Whataburger family. The brand emphasizes leadership development, career advancement, and employee well-being, making it an employer of choice in the fast-food industry.

The role of Shift Leader at Whataburger is a pivotal position responsible for driving operational excellence and supporting the restaurant's smooth day-to-day functioning. As a Shift Leader, you become the spark that keeps each shift running efficiently, balancing quality, service, and cleanliness to create a seamless customer experience. You will lead and inspire your team — referred to as Family Members — by coaching them to grow skills and confidence, ensuring that new hires feel welcomed and trained effectively while seasoned employees stay motivated and engaged. This leadership role involves managing priorities during busy shifts, fostering teamwork, and maintaining a positive work environment where communication and accountability are paramount. You will partner closely with Restaurant Managers to enhance leadership capabilities and operational performance.

This position offers a competitive weekly pay and flexible scheduling options including day, night, evening, and overnight shifts to accommodate diverse availability. Work benefits include comprehensive medical, dental, and vision plans, a 401(k) match program, paid time off, and additional perks like fitness discounts, scholarships, and wireless service discounts. Whataburger supports career development with clear pathways to growth, potentially leading to six-figure incomes for operating partners. The role requires a dedication to upholding food safety, workplace safety, sanitation standards, and compliance regulations. Serving with heart, leading by example, and facing challenges boldly are key characteristics for success in this vibrant, fast-paced role at Whataburger.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • have open availability including overnights, weekends, holidays, variable hours
  • maintain dependable attendance
  • ability to stand up to 10 hours and lift up to 55 lbs
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain and pass exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • ability to multitask in a fast-paced environment
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires and seasoned pros
  • support goals related to food cost, labor cost, sales performance, and inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations effectively

Job Criteria

Experience

Mid Level (3-7 years)


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