
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement celebration
Job Description
Whataburger is a beloved fast-food restaurant chain that has been serving its customers since 1950. Known for its bold flavors and high-quality burgers, Whataburger has built a strong reputation for its commitment to customer service and operational excellence. The company values leadership, integrity, and teamwork, creating an environment where employees can grow and succeed. As a family-oriented business, Whataburger fosters a positive work culture that emphasizes collaboration and continuous improvement. With numerous opportunities for career advancement, education support, and comprehensive benefits, Whataburger is dedicated to supporting its employees both professionally and personally.
The Shift Leader role at Whataburger is a critical position responsible for driving operational excellence in the restaurant during assigned shifts. Shift Leaders play a key part in ensuring that every aspect of the restaurant runs smoothly, from maintaining quality standards to coaching and motivating team members, known as Family Members. This role requires a strong leader who can manage shift operations, support business goals including food and labor costs, uphold safety and compliance requirements, and foster a positive and productive work environment. Shift Leaders partner closely with Restaurant Managers to develop leadership skills and build a foundation for career growth within the company. With flexible scheduling and a competitive weekly pay, this role offers a great opportunity for individuals looking to advance in the food service industry. Whataburger supports its Shift Leaders with comprehensive benefits such as paid time off, medical, dental and vision insurance, 401(k) matching, and unique programs like the Whataburger Family Foundation Scholarship and hardship grants. The company also provides educational resources including free English language courses, college-level classes, and reduced tuition degree pathways. If you are passionate about leadership, teamwork, and delivering excellent customer experiences, becoming a Shift Leader at Whataburger will allow you to make a significant impact while building a rewarding career.
The Shift Leader role at Whataburger is a critical position responsible for driving operational excellence in the restaurant during assigned shifts. Shift Leaders play a key part in ensuring that every aspect of the restaurant runs smoothly, from maintaining quality standards to coaching and motivating team members, known as Family Members. This role requires a strong leader who can manage shift operations, support business goals including food and labor costs, uphold safety and compliance requirements, and foster a positive and productive work environment. Shift Leaders partner closely with Restaurant Managers to develop leadership skills and build a foundation for career growth within the company. With flexible scheduling and a competitive weekly pay, this role offers a great opportunity for individuals looking to advance in the food service industry. Whataburger supports its Shift Leaders with comprehensive benefits such as paid time off, medical, dental and vision insurance, 401(k) matching, and unique programs like the Whataburger Family Foundation Scholarship and hardship grants. The company also provides educational resources including free English language courses, college-level classes, and reduced tuition degree pathways. If you are passionate about leadership, teamwork, and delivering excellent customer experiences, becoming a Shift Leader at Whataburger will allow you to make a significant impact while building a rewarding career.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma or GED preferred or equivalent experience
- Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
- Have experience coaching or leading teams
- Strong customer service, communication, and multitasking skills
- Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training
Job Qualifications
- High school diploma or GED preferred or equivalent experience
- Experience coaching or leading teams
- Strong customer service, communication, and multitasking skills
- ServSafe Food Certification or the ability to obtain it during training
- Ability to meet business needs with open availability including overnights, weekends, and holidays
- Physical ability to stand up to 10 hours and lift up to 55 lbs
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat
- Support goals related to food cost, labor cost, sales performance, and basic inventory processes
- Uphold food safety, workplace safety, sanitation, and compliance requirements
- Foster teamwork, communication, accountability, and a positive work culture
- Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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