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Restaurant Shift Leader - Unit 247

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Tuition Assistance
Discounted meals
wireless service discounts
Computer discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned American fast-food restaurant chain known for its delicious made-to-order burgers and strong commitment to quality and customer service. Since its founding in 1950, Whataburger has built a legacy as a place where bold leadership begins and individuals are empowered to make a difference every shift. Whataburger prides itself on fostering a collaborative and inclusive workplace where employees are valued and encouraged to grow their skills, embrace challenges, and succeed as part of a united team. With a dedicated focus on operational excellence and a family-oriented culture, Whataburger is recognized as a premier employer in the fast-food industry, offering robust career paths and meaningful growth opportunities within its vibrant restaurant locations.

The role of Shift Leader at Whataburger is a pivotal position that ensures the seamless operation of each shift in alignment with the company's high standards of quality, service, and workplace safety. As a Shift Leader, you will be the driving force behind a smooth-running restaurant, managing team members, coaching them to improve their skills and build confidence, and leading by example to maintain operational efficiency. This role involves close partnership with Restaurant Managers, allowing you to sharpen your leadership abilities while playing a fundamental role in controlling food preparation, labor costs, sales performance, and inventory processes.

Shift Leaders at Whataburger foster a positive work culture anchored in teamwork, accountability, and enthusiastic communication. They tackle daily challenges proactively, turning obstacles into opportunities for improvement in a fast-paced environment where customer satisfaction is the top priority. This leadership position also offers a clear and rewarding career path with ample opportunities for advancement, including a trajectory that can lead to six-figure earnings for Operating Partners. Beyond its financial incentives, Whataburger supports Shift Leaders through comprehensive benefits, educational assistance, flexible schedules, and programs designed to support employees' families and personal development.

Working as a Shift Leader at Whataburger means more than just managing a team; it means being part of a family that values integrity, continuous learning, and winning collectively. Whether during day, night, evening, or overnight shifts, you will play a crucial role in driving the restaurant's success and creating memorable experiences for customers. Whataburger also ensures a supportive work environment with opportunities to participate in training, leadership sessions, and community outreach, all aimed at helping you move forward boldly in your career journey at the company.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma/GED preferred or equivalent experience
  • Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • Be at least 18 years of age
  • Possess a high school diploma/GED preferred or equivalent experience
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members – helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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