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Restaurant Shift Leader - Unit 192

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a well-established American fast-food restaurant chain known for serving delicious, made-to-order burgers and exceptional customer service. Since its inception in 1950, Whataburger has grown into a beloved brand recognized for its commitment to quality, community, and employee growth. The company prides itself on creating a welcoming environment not just for its customers but also for its team members, affectionately called Family Members. Whataburger's culture of teamwork, integrity, and passion drives its success and continues to attract dedicated individuals looking for a rewarding career in the food service industry.

The Shift Leader role at Whataburger is a pivotal position that serves as the backbone of daily restaurant operations. As a Shift Leader, you will be the driving force behind operational excellence, ensuring that each shift operates smoothly and meets the high standards of quality, service, and cleanliness that Whataburger is known for. This leadership role goes beyond supervision; it involves actively coaching and mentoring team members to develop their skills and confidence, fostering a positive work environment, and continuously seeking opportunities to improve productivity and customer satisfaction.

This role is perfect for individuals who thrive in a fast-paced setting, enjoy leading by example, and are passionate about delivering exceptional customer experiences. You will partner closely with the Restaurant Manager team to enhance your leadership capabilities and contribute to the overall success of the restaurant. With a focus on accountability, collaboration, and innovative problem solving, you will help maintain food safety, operational compliance, and financial goals such as food cost and labor management.

Whataburger offers a competitive pay structure and a host of attractive benefits for Shift Leaders, including flexible scheduling options that accommodate day, night, evening, and overnight shifts. Paid time off, a 401(k) match program, comprehensive medical, dental, and vision coverage, as well as short-term and long-term disability benefits, are all part of the package. The company is deeply invested in employee growth and development, offering clear career paths with the potential to reach six-figure incomes, educational support programs, scholarships, and hardship grants. Benefits also extend to discounted meals, wireless service, fitness memberships, and more, ensuring that employees feel valued both in and out of the workplace.

Located in San Benito, Texas, this position is centered in your home restaurant but may occasionally require supporting neighboring locations or participating in leadership training and team-building events. Whataburger has a steadfast commitment to diversity and equal opportunity, fostering an inclusive workplace where all individuals can flourish regardless of race, gender, age, or other protected statuses. As a significant player in the food service industry, joining Whataburger as a Shift Leader presents a unique opportunity to grow your career within a respected and community-focused company while making a tangible impact every shift.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • Experience in coaching or leading teams
  • Strong customer service skills
  • Effective communication abilities
  • Ability to multitask in a fast-paced environment
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
  • Collaborate with Restaurant Manager team to enhance leadership skills and operational efficiency

Job Criteria

Experience

Mid Level (3-7 years)


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