
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Free English-language learning
No-cost college-level courses
Reduced-tuition degree pathways
Discounted meals
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a revered American fast-food restaurant chain established in 1950, known for its iconic made-to-order burgers and commitment to quality. Operating primarily in the southern United States, Whataburger has grown from a single roadside stand to a widespread franchise with numerous locations, each dedicated to delivering exceptional customer service and maintaining high standards of food quality. The company fosters a vibrant, inclusive culture that prioritizes teamwork, leadership development, and community involvement, making it a favorite employer in the fast-food industry. Whataburger's commitment to its family of employees, called Family Members, extends beyond just providing jobs; it includes career development, educational support, and a supportive, dynamic working environment.
The Shift Leader role at Whataburger plays a critical part in keeping restaurant operations running efficiently and effectively. As a Shift Leader, you will be the driving force behind each shift, ensuring operational excellence by maintaining food quality, service standards, and cleanliness. You will lead by example, providing hands-on coaching and motivation to Family Members to help them enhance their skills and build confidence. This position requires managing food cost, labor cost, and sales performance goals, all while upholding stringent safety, sanitation, and compliance policies. Coordination and communication are vital, as you will foster a positive workplace culture that emphasizes teamwork, accountability, and open dialogue.
Working closely with the Restaurant Manager team, you will gain valuable leadership experience and develop your capabilities in shift management and operational oversight. The role embodies Whataburger's core values of integrity, heart, collaboration, and leadership, giving you the opportunity to grow your leadership toolbox and advance within the company. Whataburger offers competitive weekly pay and flexible scheduling across various shifts, including day, night, evening, and overnight. The company also supports career growth with clear pathways that can lead to six-figure incomes for Operating Partners. Employees benefit from comprehensive medical, dental, and vision insurance plans, paid time off, 401(k) matching, disability benefits, and various discounts on meals, wireless services, computer software, and fitness facilities.
Whataburger is dedicated to creating an inclusive workplace that values diversity and equal employment opportunities for all employees and applicants. Participation in federal E-Verify ensures legal employment eligibility is maintained. The Shift Leader role is based at a specific restaurant location, but may occasionally require assisting nearby locations or engaging in regional training and leadership development sessions. This position offers a dynamic, hands-on experience filled with opportunities to learn, grow, and have a meaningful impact within a beloved brand that values its people as much as its product.
The Shift Leader role at Whataburger plays a critical part in keeping restaurant operations running efficiently and effectively. As a Shift Leader, you will be the driving force behind each shift, ensuring operational excellence by maintaining food quality, service standards, and cleanliness. You will lead by example, providing hands-on coaching and motivation to Family Members to help them enhance their skills and build confidence. This position requires managing food cost, labor cost, and sales performance goals, all while upholding stringent safety, sanitation, and compliance policies. Coordination and communication are vital, as you will foster a positive workplace culture that emphasizes teamwork, accountability, and open dialogue.
Working closely with the Restaurant Manager team, you will gain valuable leadership experience and develop your capabilities in shift management and operational oversight. The role embodies Whataburger's core values of integrity, heart, collaboration, and leadership, giving you the opportunity to grow your leadership toolbox and advance within the company. Whataburger offers competitive weekly pay and flexible scheduling across various shifts, including day, night, evening, and overnight. The company also supports career growth with clear pathways that can lead to six-figure incomes for Operating Partners. Employees benefit from comprehensive medical, dental, and vision insurance plans, paid time off, 401(k) matching, disability benefits, and various discounts on meals, wireless services, computer software, and fitness facilities.
Whataburger is dedicated to creating an inclusive workplace that values diversity and equal employment opportunities for all employees and applicants. Participation in federal E-Verify ensures legal employment eligibility is maintained. The Shift Leader role is based at a specific restaurant location, but may occasionally require assisting nearby locations or engaging in regional training and leadership development sessions. This position offers a dynamic, hands-on experience filled with opportunities to learn, grow, and have a meaningful impact within a beloved brand that values its people as much as its product.
Job Requirements
- Be at least 18 years of age
- possess a high school diploma/GED preferred or equivalent experience
- be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
- have experience coaching or leading teams
- possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training
Job Qualifications
- Be at least 18 years of age
- possess a high school diploma/GED preferred or equivalent experience
- have experience coaching or leading teams
- strong customer service skills
- strong communication skills
- strong multitasking skills
- possess ServSafe Food Certification or ability to obtain and pass during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- coach, train, and motivate Family Members — helping new hires ketchup quickly and seasoned pros turn up the heat
- support goals related to food cost, labor cost, sales performance, and basic inventory processes
- uphold food safety, workplace safety, sanitation, and compliance requirements
- foster teamwork, communication, accountability, and a positive work culture
- prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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