Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1688

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Competitive medical, dental and vision benefits
short-term and long-term disability benefits
Opportunities for career development and growth
Whataburger Family Foundation scholarship program
Hardship grant assistance
Comprehensive education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a well-established fast-food restaurant chain renowned for its commitment to quality, customer service, and community involvement. Founded in 1950, Whataburger has grown into a beloved brand with a strong presence and a reputation for fostering leadership, teamwork, and personal development among its employees. The company prides itself on its supportive culture, emphasizing integrity, collaboration, and growth opportunities for all team members. Whataburger operates with a family-oriented approach, and it invests heavily in employee career development, education support, and offering competitive benefits that enhance the work-life balance and overall job satisfaction of its staff.

The role of Shift Leader at Whataburger is a key position within the restaurant that ensures operational excellence and smooth daily functioning of restaurant shifts. The Shift Leader plays a critical role in supervising team members, coaching family members to develop their skills and confidence, and maintaining high standards of food quality, service, and cleanliness. This leadership position acts as an extension of the Restaurant Manager and is essential in driving performance metrics such as food cost, labor cost, and sales targets. Shift Leaders work to create a positive and accountable work environment, fostering teamwork and collaboration during busy periods. They are responsible for maintaining compliance with food safety and workplace regulations and for conducting thorough operational transitions between shifts.

Whataburger offers its Shift Leaders competitive weekly pay with flexible schedules including day, night, evening, and overnight shifts to accommodate various lifestyles and preferences. Shift Leaders benefit from paid time off, 401(k) match, comprehensive medical, dental, and vision insurance, disability coverage, and several employee assistance programs. The company also provides unique opportunities for personal and professional growth through scholarships, hardship grant assistance, free or discounted education, and career development pathways. Employees receive additional perks such as discounted meals, wireless service discounts, computer and software discounts, gym memberships, and recognition programs that celebrate achievements.

Working as a Shift Leader at Whataburger means joining a team that values bold leadership and continuous improvement. The company encourages its leaders to move forward boldly by flipping challenges into opportunities and growing their leadership toolbox. Shift Leaders will find themselves in an environment where they are empowered to make an impact every day, learn new skills, and progress within a structured career path that can lead to high earnings and senior leadership roles. This position is ideal for individuals who are passionate about leading teams, providing excellent service, and contributing to a company that believes in the power of teamwork and positive culture. Moreover, the role is based primarily in the home restaurant but may also involve assisting neighboring locations or participating in business meetings and training sessions to stay connected with the broader organization. Whataburger is committed to equal employment opportunities and values diversity and inclusion at all levels of its operations.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma/GED preferred or equivalent experience
  • Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification (or the ability to successfully obtain and pass the exam during training)

Job Qualifications

  • Be at least 18 years of age
  • Possess a high school diploma/GED preferred or equivalent experience
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification (or the ability to successfully obtain and pass the exam during training)

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members – helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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