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Restaurant Shift Leader - Unit 1651

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Discounted meals
Wireless service discount
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger has established itself as a standout in the fast-food industry since its inception in 1950. Renowned for its commitment to quality, customer service, and community involvement, Whataburger has grown into a beloved restaurant chain that prides itself on delivering more than just great burgers. The company focuses on cultivating a positive and inclusive workplace where employees can thrive, learn, and progress in their careers. Whataburger offers flexible scheduling, competitive pay, and a range of benefits that support the well-being and development of its team members. The culture is centered on integrity, teamwork, and providing an unparalleled guest experience. It cultivates a family-oriented environment where every employee's contribution is valued and celebrated.

The role of Shift Leader at Whataburger is a pivotal one, responsible for driving operational excellence and team collaboration during shifts. As a Shift Leader, you will be at the forefront of restaurant operations, ensuring quality, service, and cleanliness standards are consistently met or exceeded. This role goes beyond routine management; it’s about inspiring and coaching fellow team members, known as Family Members, to reach their full potential. You will be instrumental in onboarding new employees and elevating the skills of experienced staff, helping them to adapt and excel within the fast-paced environment.

Shift Leaders are more than just managers; they are motivational figures who foster strong communication, accountability, and a positive workplace culture. Collaborating closely with Restaurant Managers, you will help steer the shift smoothly during busy periods while managing resources efficiently, including food cost, labor cost, and inventory. Emphasizing food safety, workplace safety, and sanitation, the Shift Leader maintains the highest standards and ensures all compliance requirements are met to protect both employees and customers.

This position offers competitive weekly pay along with flexible scheduling options that accommodate day, night, evening, and overnight shifts. Employees receive paid time off and can benefit from Whataburger’s 401(k) match program, medical, dental, and vision insurance, as well as short-term and long-term disability coverage. Whataburger also supports continuing education through its scholarship program, free English-language learning, no-cost college-level courses, and degree pathways with reduced tuition, making it an ideal place for growth and career development.

The Shift Leader role at Whataburger is more than a job; it’s a leadership opportunity where boldness and teamwork lead to rewarding career advancements. Those who demonstrate dedication and skill can progress towards management roles and potentially achieve significant earnings and leadership recognition within the Whataburger family. Overall, this position is ideal for someone seeking a challenging yet supportive environment where they can enhance their leadership skills, contribute to a winning team, and grow alongside a company that values its people.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • ability to obtain ServSafe Food Certification
  • leadership skills
  • operational management experience
  • ability to work flexible hours including nights and weekends

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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