Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1628

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Competitive medical benefits
Dental Insurance
vision benefits
short-term disability
long-term disability
Opportunities for career development and growth
scholarship program
Hardship grant assistance
Free English-language learning
No-cost college-level courses
Reduced-tuition degree pathways
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a prominent fast-food restaurant chain established in 1950, renowned for its commitment to quality, community, and bold leadership within the quick-service industry. Known for its signature burgers and exceptional customer experience, Whataburger has developed a reputation as a place where team members are valued and leadership potential is nurtured. The company emphasizes integrity, teamwork, and passion, encouraging every employee to contribute to its storied legacy and vibrant culture. Besides offering delicious menu items, Whataburger invests heavily in the growth and development of its employees through career paths that can lead to six-figure incomes and continuous learning opportunities. With locations across multiple states, Whataburger remains a leader in the competitive fast-food market, maintaining operational excellence through a dedicated workforce and a supportive environment.

The Shift Leader role at Whataburger is a pivotal position responsible for driving operational success during assigned shifts. This role requires a strong leader who can manage a team effectively, ensuring the restaurant maintains high standards of quality, customer service, and cleanliness. As a Shift Leader, you will be a crucial part of the restaurant's daily operations, supporting both employees and management to create a seamless and enjoyable experience for customers. You will coach and mentor Family Members, helping them enhance their skills and confidence while fostering a positive work environment characterized by collaboration and accountability. The position offers competitive weekly pay, flexible schedules including day, night, evening, and overnight shifts, and a comprehensive benefits package that supports both personal and professional growth.

In addition to managing the daily operations, you will actively participate in training new hires, motivating seasoned team members, and ensuring compliance with food safety and sanitation regulations. This role not only requires excellent leadership and multitasking skills but also a passion for hospitality and a commitment to upholding Whataburger's brand values. The Shift Leader works closely with Restaurant Managers to build leadership capability and strengthen the operational foundation of the restaurant. This position also offers opportunities for advancement through continuous career development programs and support from the Whataburger Family Foundation, including scholarships and hardship grant assistance.

If you believe in leading by example, supporting a dynamic team, and contributing to a fast-paced, customer-focused environment, the Shift Leader position at Whataburger provides a rewarding career path where your impact is recognized and your growth is encouraged. Join an organization that values integrity, service, and teamwork, and take your leadership skills to the next level in a role designed for those ready to move forward boldly and make a difference every day.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • Possess servsafe food certification or ability to obtain during training
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • High school diploma or GED preferred or equivalent experience
  • Ability to meet business needs and open availability including overnights, weekends, and holidays

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members, helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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