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Restaurant Shift Leader - Unit 1572

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
flexible schedule
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Gym membership

Job Description

Whataburger is a renowned fast-food restaurant chain known for its commitment to quality food, exceptional customer service, and fostering a supportive work environment. Founded in 1950, Whataburger has grown into a beloved brand with locations across multiple states. The company prides itself on nurturing leadership from within and offering opportunities for career advancement in a welcoming and dynamic atmosphere. Whataburger operates with a strong emphasis on teamwork, integrity, and community involvement, making it an excellent place for individuals looking to build a meaningful career in the food service industry.

The Shift Leader role at Whataburger is integral to the smooth and successful operation of each restaurant shift. As a Shift Leader, you will serve as the essential link between the restaurant management team and the crew, ensuring that every aspect of the shift runs efficiently and up to the company’s high standards. This position involves leading and motivating team members, maintaining operational excellence, and providing exceptional service to guests. You will have the opportunity to develop leadership skills through hands-on experience with team management, coaching, and operational responsibilities.

This role offers competitive weekly pay, flexible scheduling options including day, night, evening, and overnight shifts, and a comprehensive benefits package that supports both your professional growth and personal well-being. Whataburger emphasizes career development, offering a clear path for advancement that can lead to substantial income growth and leadership roles. The company also supports its employees through various programs including scholarship opportunities, education support with free English-language learning and college-level courses, and a positive work culture that values recognition and teamwork.

In your daily responsibilities as a Shift Leader, you will oversee the maintenance of quality, service, and cleanliness standards while supporting key operational goals such as food and labor cost management, sales performance, and inventory control. You will be responsible for coaching and training team members, fostering a productive work environment, and ensuring compliance with food safety and workplace regulations. This role requires a proactive approach to challenges, excellent communication skills, and the ability to cultivate a motivated and collaborative team.

Based in your home Whataburger restaurant, you will primarily lead shift operations but may also provide support to neighboring locations or participate in market-wide initiatives. The position encourages continuous learning and leadership development through training sessions and meetings that connect you with the broader Whataburger organization. Whataburger is committed to diversity and equal opportunity in employment, welcoming candidates of all backgrounds to join their team. Located in Glendale, AZ, this opportunity is perfect for individuals aged 18 and older who are eager to grow their careers in a thriving and supportive fast-food environment.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • Be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • have experience coaching or leading teams
  • strong customer service skills
  • strong communication skills
  • strong multitasking skills
  • possess ServSafe Food Certification or ability to obtain and pass the exam during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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