
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
medical benefits
Dental benefits
vision benefits
Disability Benefits
Career development opportunities
meal discounts
Wireless Discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a beloved American fast-food restaurant chain known for its distinctive, made-to-order burgers and a deep commitment to quality, service, and community. Since its founding in 1950, Whataburger has grown into a thriving brand with a passionate customer base and a culture centered on teamwork, leadership, and growth opportunities for its employees. The company prides itself on maintaining operational excellence and fostering an environment where employees, or "Family Members," are valued and encouraged to develop their skills and advance their careers within the organization. Whataburger operates numerous locations across the United States, each dedicated to delivering fresh, flavorful food and outstanding customer service. The company emphasizes its commitment to diversity, equal employment opportunities, and a supportive workplace where every employee can succeed regardless of background or personal characteristics.
The Shift Leader role at Whataburger is a pivotal position that combines leadership, operational management, and team development to ensure smooth and efficient restaurant shifts. This role requires someone who is proactive, enthusiastic, and ready to take on challenges while supporting the restaurant manager in driving success during every shift. As a Shift Leader, you will lead the team during your assigned shifts by upholding the highest standards in food quality, service delivery, cleanliness, and safety. You will mentor and coach new hires and experienced team members alike, nurturing their skills and confidence to perform at their best. The position involves hands-on leadership during busy periods, fostering a collaborative and positive work environment, and ensuring compliance with safety and sanitation regulations. This role not only influences day-to-day operations but also contributes to the long-term growth of team members and the overall success of the restaurant.
In addition to operational responsibilities, Whataburger offers Shift Leaders competitive pay and a comprehensive benefits package, including flexible schedules, paid time off, medical, dental, and vision insurance, disability benefits, and opportunities for career development. The company supports educational advancement through scholarships, free English-language courses, and tuition assistance, making it an ideal workplace for individuals looking to build a stable and rewarding career. Shift Leaders also enjoy perks like discounted meals, wireless service discounts, fitness memberships, and recognition programs.
This role is based primarily at the home restaurant, with occasional support provided to nearby locations and participation in business meetings and training programs to enhance leadership skills. Whataburger's inclusive culture encourages every employee to bring their unique flavor and energy to the team, creating a dynamic and engaging workplace where bold leadership thrives and career potential is realized. If you are passionate about leadership, customer service, and working in a fast-paced environment where you can make a meaningful impact, the Shift Leader position at Whataburger offers an exciting and supportive career opportunity in the vibrant foodservice industry.
The Shift Leader role at Whataburger is a pivotal position that combines leadership, operational management, and team development to ensure smooth and efficient restaurant shifts. This role requires someone who is proactive, enthusiastic, and ready to take on challenges while supporting the restaurant manager in driving success during every shift. As a Shift Leader, you will lead the team during your assigned shifts by upholding the highest standards in food quality, service delivery, cleanliness, and safety. You will mentor and coach new hires and experienced team members alike, nurturing their skills and confidence to perform at their best. The position involves hands-on leadership during busy periods, fostering a collaborative and positive work environment, and ensuring compliance with safety and sanitation regulations. This role not only influences day-to-day operations but also contributes to the long-term growth of team members and the overall success of the restaurant.
In addition to operational responsibilities, Whataburger offers Shift Leaders competitive pay and a comprehensive benefits package, including flexible schedules, paid time off, medical, dental, and vision insurance, disability benefits, and opportunities for career development. The company supports educational advancement through scholarships, free English-language courses, and tuition assistance, making it an ideal workplace for individuals looking to build a stable and rewarding career. Shift Leaders also enjoy perks like discounted meals, wireless service discounts, fitness memberships, and recognition programs.
This role is based primarily at the home restaurant, with occasional support provided to nearby locations and participation in business meetings and training programs to enhance leadership skills. Whataburger's inclusive culture encourages every employee to bring their unique flavor and energy to the team, creating a dynamic and engaging workplace where bold leadership thrives and career potential is realized. If you are passionate about leadership, customer service, and working in a fast-paced environment where you can make a meaningful impact, the Shift Leader position at Whataburger offers an exciting and supportive career opportunity in the vibrant foodservice industry.
Job Requirements
- Be at least 18 years of age
- possess a high school diploma or GED preferred or equivalent experience
- have open availability including overnights, weekends, holidays, and variable hours
- maintain dependable attendance
- ability to stand up to 10 hours and lift up to 55 lbs
- experience coaching or leading teams
- possess or obtain ServSafe Food Certification
Job Qualifications
- High school diploma or GED preferred
- experience coaching or leading teams
- strong customer service skills
- excellent communication and multitasking abilities
- ServSafe Food Certification or ability to obtain during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- coach, train, and motivate Family Members
- support goals related to food cost, labor cost, sales performance, and inventory processes
- uphold food safety, workplace safety, sanitation, and compliance requirements
- foster teamwork, communication, accountability, and a positive work culture
- prepare, lead, and transition shift operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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