Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1570

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
medical benefits
Dental benefits
vision benefits
short-term disability
long-term disability
Career Development
scholarship program
Discounted meals
wireless service discounts
Computer software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a well-established American fast-food restaurant chain renowned for its distinctive burgers and exceptional customer service. Founded in 1950, Whataburger has grown to become a staple in the fast-food industry, celebrated for its commitment to quality, community, and employee growth. The company prides itself on creating a family-oriented work environment where every team member, referred to as a Family Member, is valued and supported. Whataburger emphasizes leadership development, teamwork, and operational excellence at all levels of its organization. As part of its mission, Whataburger offers a dynamic work culture that blends tradition with innovation, ensuring its employees can thrive and progress in their careers within the company. Whataburger’s dedication to service and quality has helped it build a loyal customer base and a reputation for being a rewarding place to work.

The role of Shift Leader at Whataburger plays a crucial part in maintaining smooth and efficient restaurant operations during each shift. As a Shift Leader, you will act as the vital spark that keeps the restaurant operating efficiently, providing hands-on leadership and support to fellow Family Members. This position involves driving operational excellence by overseeing quality, service, and cleanliness standards, ensuring every guest enjoys a consistent and satisfying dining experience. You will be instrumental in coaching and mentoring team members, helping new hires quickly learn the ropes and encouraging experienced staff to enhance their skills and confidence.

Shift Leaders at Whataburger partner closely with the Restaurant Manager team to sharpen leadership skills and build shift-management capabilities that are essential to the restaurant’s success. Your role involves fostering collaboration within the team, energizing members during busy periods, and transforming challenges into opportunities for growth. Leadership development is a central theme at Whataburger, and this position offers a clear pathway for advancing your career, potentially leading to becoming an Operating Partner with the opportunity to earn a six-figure income.

The position is salaried with competitive weekly pay and offers flexible scheduling options, including day, night, evening, and overnight shifts. Paid time off, comprehensive medical, dental, and vision benefits, retirement plans with a 401(k) match, short-term and long-term disability insurance, and education support programs are all part of the benefits package. Additionally, Whataburger provides scholarships through the Whataburger Family Foundation, hardship grant assistance, free English language learning, discounted meals, wireless service, computer software, and fitness discounts. Employees are also celebrated through awards and recognition programs, promoting a positive and motivating workplace environment.

Working as a Shift Leader, you will spend most of your time in your home restaurant, leading operations and supporting your team. Occasionally, you might assist other locations or participate in broader company training and leadership sessions. This role requires being physically capable of standing for long hours, lifting up to 55 pounds, and maintaining dependable attendance. The ideal candidate will have prior experience coaching or leading teams, strong communication skills, and the ability to multitask efficiently. Serving with integrity and heart, you will contribute directly to Whataburger’s mission of excellent service, quality food, and a lively, supportive team culture.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • have open availability including overnights, weekends, holidays, variable hours
  • ability to stand up to 10 hours and lift up to 55 lbs
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess or be able to obtain ServSafe Food Certification during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • multitasking ability
  • ServSafe Food Certification or ability to pass during training
  • physical ability to stand for long hours and lift up to 55 lbs
  • dependable attendance

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations
  • support daily restaurant operations and assist neighboring locations as needed

Job Criteria

Experience

Mid Level (3-7 years)


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