Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1501

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Meals discount
Wireless service discount
Software discount
Fitness discount
Awards recognition
Retirement celebration

Job Description

Whataburger is a beloved American fast-food restaurant chain that has been serving up quality burgers and exceptional customer service since 1950. Known for its commitment to fresh, made-to-order food and a strong dedication to its employees and community, Whataburger has established itself as more than just a restaurant — it’s a place where leadership grows, teamwork thrives, and career opportunities abound. With a rich history rooted in bold flavors and authentic experiences, Whataburger continues to innovate while maintaining the values that have made it a staple in the fast-food industry for over seven decades. Operating locations across various markets, including the featured restaurant based at 365 S Power Rd in Mesa, AZ, the company maintains a family-oriented atmosphere that emphasizes integrity, respect, and mutual support among team members. The company culture inspires employees to be proactive, engage collaboratively, and aim for excellence in everything they do.

The Shift Leader position at Whataburger is pivotal to maintaining the high standards that customers expect during every visit. As a Shift Leader, you will act as the operational cornerstone during your assigned shift, ensuring that all facets of the restaurant run efficiently and smoothly. This role involves a combination of leadership, coaching, and hands-on management responsibilities. You will inspire and motivate team members, referred to as Family Members, encouraging them to improve their skills, increase their confidence, and deliver remarkable service. Working closely with the Restaurant Manager team, you will help develop and sharpen leadership capabilities, laying the groundwork for advanced career growth within the company. Your leadership will be essential in managing shift operations such as maintaining food quality, controlling costs, ensuring safety protocols are strictly followed, and fostering a positive and productive work environment.

Whataburger offers competitive weekly pay and flexible schedules, offering day, night, evening, and overnight shift options to accommodate different lifestyles. As a Shift Leader, you will have access to an extensive suite of benefits including paid time off, a 401(k) matching program up to 4 percent, comprehensive medical, dental, and vision benefits, and short-term and long-term disability plans. Furthermore, Whataburger supports educational advancement with scholarship opportunities through the Whataburger Family Foundation, free English-language learning classes, and affordable college-level courses with reduced tuition. You and a guest also receive discounted meals, and additional perks such as wireless service discounts, software and computer discounts, fitness or gym discounts, and recognition programs that celebrate your hard work. The company truly values its employees and provides an environment where every shift and every interaction holds potential for making a meaningful impact. This role is a perfect fit for an individual eager to lead, learn, and grow in a company dedicated to nurturing talent and fostering a culture of respect and teamwork.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours
  • lift up to 55 lbs and meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • multitasking ability
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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