Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1472

Charlotte, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Competitive medical
dental and vision benefits
short-term and long-term disability benefits
Career development opportunities
scholarship program
Hardships grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food restaurant chain known for its commitment to quality, community, and exceptional customer service. Established in 1950, Whataburger has grown into a cherished brand across the southern United States, recognized not only for its delicious burgers but also for its strong company culture centered on integrity, teamwork, and opportunity for growth. Whataburger’s focus on people extends beyond serving great food; it is a place where employees are encouraged to develop their leadership skills and build meaningful careers in a supportive environment.

Whataburger is currently looking for dedicated Shift Leaders to join their team in Charlotte, NC. This role is pivotal in ensuring that every shift at the restaurant runs smoothly and efficiently, maintaining the high standards of quality, service, and cleanliness that Whataburger customers expect. As a Shift Leader, you will play an essential role in coaching and motivating team members, overseeing daily operations, and driving the restaurant’s success through strong leadership and collaboration.

This position offers competitive weekly pay with flexible schedules that include day, night, evening, and overnight shifts, making it an ideal opportunity for individuals seeking a work-life balance. Paid time off and a comprehensive benefits package including medical, dental, and vision coverage, disability benefits, and a 401(k) with matching make this a rewarding position not only professionally but also personally. Additionally, Whataburger offers robust career development opportunities, including pathways to leadership roles that can lead to a six-figure income. Employees and their families also benefit from the Whataburger Family Foundation’s scholarship program and hardship grant assistance, alongside education support such as free English-language courses and discounted college-level tuition.

As a Shift Leader, you will be the spark that keeps the restaurant running like a well-oiled machine. You will actively support and enforce food safety and sanitation standards, manage labor and food costs, and cultivate a positive, inclusive work environment that promotes teamwork and accountability. Your leadership will help new hires reach their potential quickly while encouraging seasoned team members to elevate their performance. Working closely with the Restaurant Manager and other key staff, you will help shape the experience of every guest while advancing your own career through hands-on leadership opportunities.

Whataburger's culture is about more than food; it’s about building a family where each member feels valued, empowered, and part of something meaningful. If you are a proactive leader with a passion for customer service and team development, this is the ideal place for you to grow your career and make a lasting impact. Join Whataburger and be part of a company that values your contributions and fuels your professional journey every step of the way.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • ability to multitask
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members, helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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