
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a long-standing, beloved fast-food restaurant chain known for its commitment to quality, operational excellence, and fostering a supportive work environment. Founded in 1950, Whataburger has grown into a leading name in the fast-food industry, recognized for its signature burgers and exceptional customer service. The company values integrity, teamwork, and personal growth, and it continually invests in its people to create opportunities for career advancement. This culture of inclusivity and development makes Whataburger a unique place to work, where employees are considered part of a larger family, often referred to as the Whataburger Family. The restaurant emphasizes leadership and community, thriving on a passion for food and service that is reflected in every shift and every interaction with customers.
The Shift Leader role at Whataburger is a crucial position that ensures the restaurant operates smoothly and efficiently during every shift. As a Shift Leader, you act as a linchpin in the kitchen and dining area, coordinating all activities to maintain high standards of food quality, customer service, and cleanliness. This is a hands-on leadership role where you inspire and guide Family Members (team members) by coaching them to improve their skills and confidence. You will work alongside the Restaurant Manager and other leadership team members to manage daily operations, support goal setting for metrics like food cost and labor cost, and maintain compliance with food safety and workplace regulations.
Being a Shift Leader is more than just managing tasks—it involves fostering a positive work culture where teamwork, communication, and accountability shine. You will lead your team with heart, ensuring that every member feels supported and motivated to perform at their best. With flexible schedules that include day, night, evening, and overnight shifts, this role offers the opportunity to develop valuable leadership skills while enjoying a competitive weekly pay. Additional benefits include paid time off, comprehensive medical, dental and vision plans, 401(k) matching, and access to educational and career development programs designed to help you move forward boldly in your career path, with potential earnings up to six figures as you advance.
The position is based primarily in your home restaurant but may occasionally require supporting neighboring locations or participating in broader market leadership activities. You will have opportunities to grow through business meetings, training sessions, and leadership development programs, all of which are geared towards cultivating your ability to lead effectively and make a meaningful impact. Above all, Whataburger values diversity and provides equal employment opportunities to all, making it a welcoming workplace for people from all backgrounds.
The Shift Leader role at Whataburger is a crucial position that ensures the restaurant operates smoothly and efficiently during every shift. As a Shift Leader, you act as a linchpin in the kitchen and dining area, coordinating all activities to maintain high standards of food quality, customer service, and cleanliness. This is a hands-on leadership role where you inspire and guide Family Members (team members) by coaching them to improve their skills and confidence. You will work alongside the Restaurant Manager and other leadership team members to manage daily operations, support goal setting for metrics like food cost and labor cost, and maintain compliance with food safety and workplace regulations.
Being a Shift Leader is more than just managing tasks—it involves fostering a positive work culture where teamwork, communication, and accountability shine. You will lead your team with heart, ensuring that every member feels supported and motivated to perform at their best. With flexible schedules that include day, night, evening, and overnight shifts, this role offers the opportunity to develop valuable leadership skills while enjoying a competitive weekly pay. Additional benefits include paid time off, comprehensive medical, dental and vision plans, 401(k) matching, and access to educational and career development programs designed to help you move forward boldly in your career path, with potential earnings up to six figures as you advance.
The position is based primarily in your home restaurant but may occasionally require supporting neighboring locations or participating in broader market leadership activities. You will have opportunities to grow through business meetings, training sessions, and leadership development programs, all of which are geared towards cultivating your ability to lead effectively and make a meaningful impact. Above all, Whataburger values diversity and provides equal employment opportunities to all, making it a welcoming workplace for people from all backgrounds.
Job Requirements
- Be at least 18 years of age
- possess a high school diploma or GED preferred or equivalent experience
- be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
- have experience coaching or leading teams
- strong customer service, communication, and multitasking skills
- possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training
Job Qualifications
- High school diploma or GED preferred
- experience coaching or leading teams
- strong customer service skills
- effective communication skills
- multitasking abilities
- ServSafe Food Certification or ability to obtain during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
- support goals related to food cost, labor cost, sales performance, and basic inventory processes
- uphold food safety, workplace safety, sanitation, and compliance requirements
- foster teamwork, communication, accountability, and a positive work culture
- prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
No experience required
Job Location
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