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Restaurant Shift Leader - Unit 1470

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development and growth opportunities
scholarship program
Education support
Discounted meals
wireless service discounts
Computer software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain established in 1950, renowned for its commitment to quality, customer service, and community values. With a reputation for bold flavors and a welcoming atmosphere, Whataburger has grown to become a favorite destination for burger lovers across the nation. The company prides itself on fostering a culture where employees are valued as family members, emphasizing leadership development, teamwork, and a positive work environment. Whataburger offers a dynamic workplace that encourages growth, innovation, and collaboration, making it an excellent choice for individuals looking for rewarding career opportunities in the fast-food industry.

The Shift Leader role at Whataburger is integral to maintaining the high standards that customers expect. As a Shift Leader, you will act as the operational backbone during your shifts, ensuring that every aspect of the restaurant functions seamlessly – from food quality to team coordination. This role offers a unique blend of leadership, mentorship, and hands-on operational management. You will work closely with the Restaurant Manager team to refine your leadership skills while developing your ability to manage daily restaurant operations effectively. This position is ideal for individuals eager to build a career in restaurant management and leadership, providing clear pathways to career advancement and competitive compensation.

Shift Leaders at Whataburger receive competitive weekly pay alongside flexible scheduling options that cater to day, night, evening, and overnight shifts. The role includes paid time off, a 401(k) match program, and comprehensive medical, dental, and vision benefits, highlighting the company’s dedication to employee well-being. Additionally, Whataburger offers short-term and long-term disability coverage, educational support that includes free English-language learning and reduced-tuition college courses, as well as scholarship programs through the Whataburger Family Foundation. Employees enjoy meal discounts, wireless service and computer software discounts, fitness center discounts, awards and recognition programs, and retirement celebration initiatives.

In your day-to-day responsibilities, you will lead the shift management team to uphold Whataburger’s quality, service, and cleanliness standards. You will coach and train Family Members, helping new hires get up to speed quickly and supporting more experienced team members in improving their skills. Your leadership will also involve managing food cost, labor cost, sales performance, and inventory basics while ensuring strict adherence to food safety, workplace safety, sanitation, and compliance requirements. Creating a positive work culture through teamwork, communication, and accountability will be key to your success in this role.

Whataburger is not just a fast-food chain; it is a place where leadership is nurtured, potential is realized, and bold careers take flight. If you are passionate about making a difference, leading teams with heart, and embracing new challenges, joining Whataburger as a Shift Leader offers a fulfilling career path with opportunities for growth and development. Located in Mauldin, SC, this position invites energetic and motivated individuals to become a part of a team that values integrity, collaboration, and excellence.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs with open availability including overnights, weekends, holidays, variable hours and maintain dependable attendance
  • ability to stand for up to 10 hours
  • ability to lift up to 55 lbs and meet physical demands
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to obtain and pass exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • multitasking ability
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires and seasoned employees improve skills
  • support goals related to food cost, labor cost, sales performance, and inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations smoothly

Job Criteria

Experience

Mid Level (3-7 years)


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