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Restaurant Shift Leader - Unit 1465

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain headquartered in the United States, famously known for its commitment to quality, community, and bold leadership. Founded in 1950, Whataburger has grown from a single burger stand to a beloved brand with numerous locations, celebrated for its signature burgers and exceptional customer service. The company prides itself on fostering an inclusive and growth-oriented work environment, where employees are valued as family members and opportunities for advancement are abundant. Whataburger not only emphasizes operational excellence but also invests significantly in employee development through comprehensive training programs, scholarships, and support for education and career growth. The culture at Whataburger is built on principles like integrity, teamwork, and serving with heart, making it a standout employer in the fast-food industry. Employees at all levels are encouraged to lead boldly, collaborate, and bring their best flavors to the team, ensuring the brand's lasting impact and customer satisfaction.

The Shift Leader role at Whataburger is a pivotal management position designed for individuals who thrive in dynamic, fast-paced restaurant environments and are passionate about leading teams to success. As a Shift Leader, you will be the driving force behind the smooth and efficient operation of your shift, ensuring that quality, service, and cleanliness standards are consistently met. This role requires a strong commitment to operational excellence as well as a passion for mentoring and coaching team members, affectionately known as Family Members, helping them to develop their skills and confidence on the job. The Shift Leader is critical in fostering a positive work culture where teamwork, accountability, and effective communication are prioritized. Working closely with the Restaurant Manager, you will sharpen your leadership skills and build a solid operational foundation while supporting goals related to food cost, labor cost, sales performance, and inventory control.

This role offers a range of competitive benefits, including flexible schedules that accommodate day, night, evening, and overnight shifts. Employees receive competitive weekly pay, paid time off, and access to comprehensive health benefits such as medical, dental, and vision coverage. Additional perks include a 401(k) match up to 4%, disability benefits, scholarship programs through the Whataburger Family Foundation, and education support that includes free English-language learning and no-cost college-level courses. The company also offers numerous discounts on meals, wireless services, computers, software, and fitness facilities, along with awards, recognition for outstanding work, and retirement celebration programs. These benefits underline Whataburger's dedication to employee well-being and career development, making it an excellent opportunity for those looking to start or advance their leadership journey in the restaurant industry.

The Shift Leader position involves critical responsibilities such as leading shift operations, maintaining standards of food safety and cleanliness, motivating and coaching team members, and ensuring compliance with all health and safety regulations. You will be expected to manage daily operations seamlessly, especially during busy periods, and to contribute to a culture of excellence and collaboration. The ability to adapt and take on challenges proactively while supporting team members through effective communication and motivation is at the heart of this role. The position is based primarily at your home restaurant but may involve supporting other locations or participating in leadership meetings and training sessions to enhance your skills and connection with the broader Whataburger organization.

Ideal candidates for this role are at least 18 years old with a high school diploma or GED preferred, possess strong leadership and multitasking skills, and have experience coaching or leading teams. Physical requirements include standing for up to 10 hours and lifting up to 55 pounds. Candidates must have or be willing to obtain ServSafe Food Certification. Open availability, including nights, weekends, and holidays, is essential to meet the demands of the restaurant operations. Whataburger is an equal opportunity employer committed to diversity and inclusion, ensuring a welcoming workplace for all employees regardless of race, sex, gender identity, or other protected statuses. This opportunity is not only a job but a career pathway with the potential to grow into high-earning leadership positions within the company.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training

Job Qualifications

  • Be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess or be able to obtain ServSafe Food Certification

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members, helping new hires and experienced employees improve
  • support goals related to food cost, labor cost, sales performance, and inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running efficiently

Job Criteria

Experience

Mid Level (3-7 years)


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