Whataburger Restaurants logo

Restaurant Shift Leader - Unit 143

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Discounted meals
wireless service discounts
Computer software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its high-quality burgers and exceptional customer service. Founded in 1950 and headquartered in San Antonio, Texas, Whataburger has grown into a well-respected brand with a passionate following across the southern United States. The company prides itself on its commitment to quality, community, and creating a positive and inclusive work environment for its employees. With a strong emphasis on leadership development and team collaboration, Whataburger is dedicated to helping its employees grow their skills and advance their careers within the organization. Whataburger offers flexible schedules, competitive pay, comprehensive benefits, and a culture that values each team member’s unique contribution.

The Shift Leader role at Whataburger is an exciting opportunity for individuals passionate about leadership and operational excellence in the fast-paced restaurant industry. As a Shift Leader, you will be the driving force behind the smooth operation of each shift, ensuring quality, service, and cleanliness standards are consistently met. This role requires a dynamic leader who can coach, motivate, and develop the Family Members on their shift, helping new hires quickly adapt and seasoned employees refine their skills. You will play a key role in achieving business goals including food cost management, labor efficiency, sales performance, and inventory accuracy. Food safety, workplace safety, sanitation, and regulatory compliance are critical aspects of this position, so attention to detail and accountability are essential.

In addition to operational responsibilities, the Shift Leader acts as a collaborator who energizes the team during busy periods and fosters a positive work culture rooted in teamwork and communication. This role serves as a stepping stone for future leadership positions within Whataburger, offering ample opportunities for career growth and advancement. Shift Leaders work closely with Restaurant Managers to strengthen their leadership capabilities and operational knowledge, preparing them for broader management roles. Whether leading the team on the floor or supporting behind the scenes, Shift Leaders help shape the Whataburger experience by ensuring that every customer receives exceptional service and a great meal. This position offers competitive weekly pay, flexible scheduling options including day, night, evening, and overnight shifts, and a comprehensive benefits package including medical, dental, vision, and retirement benefits. Whataburger's commitment to employee success extends to educational support, scholarship programs, and various discounts, making it an employer of choice for many dedicated professionals.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or ability to obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • multitasking ability
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running smoothly

Job Criteria

Experience

No experience required


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