
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a renowned American fast-food restaurant chain that has been serving fresh, made-to-order burgers and a variety of other quality food items since 1950. Known for its commitment to customer satisfaction and community involvement, Whataburger has grown into a beloved brand recognized for its bold flavors and exceptional service. At Whataburger, the focus is not only on great food but also on cultivating a team-oriented work environment where employees, referred to as Family Members, are valued and empowered. With thousands of locations across the United States, Whataburger offers ample opportunities for career advancement and personal development, making it a preferred employer in the fast-food industry.
The role of Shift Leader at Whataburger is pivotal in maintaining the restaurant’s high standards during every shift. As a Shift Leader, you will be the driving force behind operational excellence, ensuring that the restaurant runs efficiently and smoothly at all times. This role entails managing day-to-day shift operations by leading a team of Family Members, providing guidance, coaching, and motivation to help them excel in their roles. Shift Leaders work closely with Restaurant Managers to hone leadership skills and build capabilities that enhance the overall customer experience and operational success.
This position offers competitive weekly pay, flexible schedules including day, night, evening, and overnight shifts, and an attractive benefits package that supports both the professional and personal needs of employees. Benefits include paid time off, a 401(k) matching program, comprehensive medical, dental, and vision insurance options, short- and long-term disability benefits, and various programs aimed at fostering career growth such as education support, scholarship programs, and tuition discounts. Whataburger emphasizes a positive work culture that values teamwork, communication, accountability, and inclusivity.
In this role, you will be responsible for managing quality, service, and cleanliness standards during your shifts, as well as supporting goals related to food and labor costs and inventory control. Safety and compliance with all food and workplace regulations are paramount to ensure a safe environment for both staff and customers. The ideal candidate should possess strong leadership abilities, excellent communication skills, and the capacity to multitask efficiently during busy periods. Experience in coaching or team leadership is highly desirable, along with a valid ServSafe Food Certification or the willingness to obtain it during training.
Working primarily at your home restaurant, you may also provide leadership support to nearby locations or participate in training and business meetings to develop professionally. Whataburger is an equal opportunity employer dedicated to diversity and inclusion, inviting candidates from all backgrounds to apply. This role represents an excellent opportunity to grow within a stable, supportive company with a clear career path to potentially become an Operating Partner, with earnings that can reach six figures. Ready to lead with integrity, serve with heart, and make a meaningful impact? Whataburger awaits your leadership and passion.
The role of Shift Leader at Whataburger is pivotal in maintaining the restaurant’s high standards during every shift. As a Shift Leader, you will be the driving force behind operational excellence, ensuring that the restaurant runs efficiently and smoothly at all times. This role entails managing day-to-day shift operations by leading a team of Family Members, providing guidance, coaching, and motivation to help them excel in their roles. Shift Leaders work closely with Restaurant Managers to hone leadership skills and build capabilities that enhance the overall customer experience and operational success.
This position offers competitive weekly pay, flexible schedules including day, night, evening, and overnight shifts, and an attractive benefits package that supports both the professional and personal needs of employees. Benefits include paid time off, a 401(k) matching program, comprehensive medical, dental, and vision insurance options, short- and long-term disability benefits, and various programs aimed at fostering career growth such as education support, scholarship programs, and tuition discounts. Whataburger emphasizes a positive work culture that values teamwork, communication, accountability, and inclusivity.
In this role, you will be responsible for managing quality, service, and cleanliness standards during your shifts, as well as supporting goals related to food and labor costs and inventory control. Safety and compliance with all food and workplace regulations are paramount to ensure a safe environment for both staff and customers. The ideal candidate should possess strong leadership abilities, excellent communication skills, and the capacity to multitask efficiently during busy periods. Experience in coaching or team leadership is highly desirable, along with a valid ServSafe Food Certification or the willingness to obtain it during training.
Working primarily at your home restaurant, you may also provide leadership support to nearby locations or participate in training and business meetings to develop professionally. Whataburger is an equal opportunity employer dedicated to diversity and inclusion, inviting candidates from all backgrounds to apply. This role represents an excellent opportunity to grow within a stable, supportive company with a clear career path to potentially become an Operating Partner, with earnings that can reach six figures. Ready to lead with integrity, serve with heart, and make a meaningful impact? Whataburger awaits your leadership and passion.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma or GED preferred or equivalent experience
- Be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- Have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
- Have experience coaching or leading teams
- Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training
Job Qualifications
- High school diploma or GED preferred
- Experience coaching or leading teams
- Strong customer service skills
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- ServSafe Food Certification or ability to obtain during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- Coach, train, and motivate Family Members
- Support goals related to food cost, labor cost, sales performance, and basic inventory processes
- Uphold food safety, workplace safety, sanitation, and compliance requirements
- Foster teamwork, communication, accountability, and a positive work culture
- Prepare, lead, and transition shift operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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