
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a renowned fast-food restaurant chain with a strong presence and legacy since 1950. Known for its quality burgers and community-centric approach, Whataburger has cultivated a culture where leadership, teamwork, and growth opportunities are at the forefront. This Texas-based eatery prides itself on serving made-to-order burgers with a heritage of serving with heart and fostering a work environment filled with collaboration, accountability, and an uplifting spirit. At Whataburger, employees are referred to as Family Members, highlighting the brand’s commitment to a supportive and inclusive workplace where individuals are valued and motivated to contribute their best.
The Shift Leader role at Whataburger is a pivotal position designed for those who aspire to make a real difference in restaurant operations and team development. As a Shift Leader, you will be the driving force behind smooth restaurant operations during your shifts, managing quality, service, and cleanliness to deliver an exceptional customer experience. You will act as a mentor and coach to Family Members, fostering their growth by enhancing their skills and confidence. This leadership opportunity involves collaborating closely with the Restaurant Manager team to elevate shift management practices, strengthen operational strategies, and build a leadership foundation that prepares you for future career advancement.
This position offers competitive weekly pay and flexible scheduling options including day, night, evening, and overnight shifts, making it adaptable to various lifestyles and commitments. The role also includes a suite of comprehensive benefits such as paid time off, 401(k) matching, and competitive medical, dental, and vision insurance plans. Whataburger invests heavily in its employees through career development pathways that can lead to significant income growth, educational support including free English-language learning, no-cost college-level courses, and scholarship opportunities through the Whataburger Family Foundation. Additionally, perks like discounted meals, wireless service discounts, computer and software discounts, gym memberships, recognition awards, and a retirement celebration program create a well-rounded employee experience that values health, education, and work-life balance.
As a Shift Leader at Whataburger, you'll take on responsibilities that include leading shift operations to maintain service quality and cleanliness, motivating and training team members, supporting financial goals related to food and labor costs, upholding compliance and safety standards, and fostering a collaborative and positive work culture. The role requires strong communication skills, multitasking abilities, and the capacity to lead with integrity and heart during high-pressure periods like rush hours. You will spend most of your working hours in your home restaurant but may also support other locations or participate in leadership development sessions across the company.
This position is ideal for individuals who are at least 18 years old, possess a high school diploma or GED, have experience in coaching or leading teams, and are physically able to meet the demands of standing, lifting, and moving during shifts. ServSafe Food Certification or the ability to obtain it during training is also required. Whataburger is an equal opportunity employer committed to diversity and inclusion, ensuring a welcoming workplace for all. If you're ready to grow your leadership skills, contribute to a thriving team environment, and embark on a rewarding career path in the fast-food industry, Whataburger offers a dynamic and supportive platform to move your career forward boldly.
The Shift Leader role at Whataburger is a pivotal position designed for those who aspire to make a real difference in restaurant operations and team development. As a Shift Leader, you will be the driving force behind smooth restaurant operations during your shifts, managing quality, service, and cleanliness to deliver an exceptional customer experience. You will act as a mentor and coach to Family Members, fostering their growth by enhancing their skills and confidence. This leadership opportunity involves collaborating closely with the Restaurant Manager team to elevate shift management practices, strengthen operational strategies, and build a leadership foundation that prepares you for future career advancement.
This position offers competitive weekly pay and flexible scheduling options including day, night, evening, and overnight shifts, making it adaptable to various lifestyles and commitments. The role also includes a suite of comprehensive benefits such as paid time off, 401(k) matching, and competitive medical, dental, and vision insurance plans. Whataburger invests heavily in its employees through career development pathways that can lead to significant income growth, educational support including free English-language learning, no-cost college-level courses, and scholarship opportunities through the Whataburger Family Foundation. Additionally, perks like discounted meals, wireless service discounts, computer and software discounts, gym memberships, recognition awards, and a retirement celebration program create a well-rounded employee experience that values health, education, and work-life balance.
As a Shift Leader at Whataburger, you'll take on responsibilities that include leading shift operations to maintain service quality and cleanliness, motivating and training team members, supporting financial goals related to food and labor costs, upholding compliance and safety standards, and fostering a collaborative and positive work culture. The role requires strong communication skills, multitasking abilities, and the capacity to lead with integrity and heart during high-pressure periods like rush hours. You will spend most of your working hours in your home restaurant but may also support other locations or participate in leadership development sessions across the company.
This position is ideal for individuals who are at least 18 years old, possess a high school diploma or GED, have experience in coaching or leading teams, and are physically able to meet the demands of standing, lifting, and moving during shifts. ServSafe Food Certification or the ability to obtain it during training is also required. Whataburger is an equal opportunity employer committed to diversity and inclusion, ensuring a welcoming workplace for all. If you're ready to grow your leadership skills, contribute to a thriving team environment, and embark on a rewarding career path in the fast-food industry, Whataburger offers a dynamic and supportive platform to move your career forward boldly.
Job Requirements
- Be at least 18 years of age
- possess a high school diploma or GED preferred or equivalent experience
- be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
- have experience coaching or leading teams
- strong customer service skills
- strong communication skills
- strong multitasking skills
- possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training
Job Qualifications
- Be at least 18 years of age
- possess a high school diploma or GED preferred or equivalent experience
- have experience coaching or leading teams
- strong customer service skills
- strong communication skills
- strong multitasking skills
- possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
- support goals related to food cost, labor cost, sales performance, and basic inventory processes
- uphold food safety, workplace safety, sanitation, and compliance requirements
- foster teamwork, communication, accountability, and a positive work culture
- prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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