
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
Software discounts
Gym discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a revered fast-food restaurant chain established in 1950, known for its commitment to quality, bold flavors, and community-driven service. Over the decades, Whataburger has grown to become a beloved brand in the United States, particularly in the Southern region, recognized not just for its delicious burgers but for fostering a culture of integrity, teamwork, and leadership development among its employees.
This family-oriented company values the contributions of every team member, providing a workplace where potential is nurtured, and leadership skills are cultivated. Whataburger’s mission centers around serving customers with a heart, maintaining operational excellence, and creating a positive work environment where everyone wins as one team. Employees enjoy a variety of benefits designed to support their personal and professional growth while emphasizing wellness and community connection.
The Shift Leader role at Whataburger is a pivotal position that drives the restaurant's success by ensuring smooth operations and leading the team with enthusiasm and dedication. As a Shift Leader, you will be the spark that keeps every shift running efficiently, ensuring quality, service, and cleanliness standards are met consistently. This role demands a hands-on leader who can coach and motivate team members, often referred to as Family Members, to develop their skills and confidence on the job.
The Shift Leader partners closely with the Restaurant Manager team to enhance leadership capabilities and operational efficiency. Your leadership helps balance business needs such as managing food costs, labor, sales performance, and inventory processes, while also maintaining compliance with food safety and workplace safety standards. This role offers a dynamic work environment where you will stimulate collaboration, foster accountability, and maintain a positive culture that energizes the team, particularly during the hustle and bustle of rush hours.
Beyond the essential operational duties, a Shift Leader at Whataburger embraces challenges as opportunities for growth and continuously builds a strong leadership toolkit. The position requires adaptability, communication skills, and a proactive attitude to support the restaurant's goals and uphold the brand’s reputation.
The employment type for this role is typically full-time or part-time based on the restaurant's needs, with shifts available during days, nights, evenings, and overnights, offering flexibility to accommodate personal schedules. Whataburger offers competitive weekly pay, which reflects the value they place on leaders who contribute to the company’s success.
Benefits are a significant part of the Whataburger career experience. Employees receive paid time off, medical, dental, and vision insurance options, 401(k) retirement savings plan with a company match, short-term and long-term disability benefits, and access to educational programs. The Whataburger Family Foundation extends scholarship programs and assistance to dependents, reflecting the company’s investment in the well-being and advancement of its team members and their families.
Additional perks include discounted meals, wireless service discounts, software and computer discounts, gym memberships, awards recognizing achievements, and retirement celebration programs. These benefits affirm Whataburger’s commitment to creating a rewarding and supportive work environment.
Based in locations such as the provided address at 3321 Lexington Rd, Athens, GA 30605, the Shift Leader role calls for someone ready to step up, lead by example, and make a tangible impact every day. This opportunity is ideal for individuals who thrive in fast-paced settings, have a passion for excellent customer service, and aspire to grow their careers in the vibrant world of restaurant management. If you are ready to bring your energy and leadership to a brand that values boldness and teamwork, Whataburger offers a pathway for you to succeed and Move Forward Boldly.
This family-oriented company values the contributions of every team member, providing a workplace where potential is nurtured, and leadership skills are cultivated. Whataburger’s mission centers around serving customers with a heart, maintaining operational excellence, and creating a positive work environment where everyone wins as one team. Employees enjoy a variety of benefits designed to support their personal and professional growth while emphasizing wellness and community connection.
The Shift Leader role at Whataburger is a pivotal position that drives the restaurant's success by ensuring smooth operations and leading the team with enthusiasm and dedication. As a Shift Leader, you will be the spark that keeps every shift running efficiently, ensuring quality, service, and cleanliness standards are met consistently. This role demands a hands-on leader who can coach and motivate team members, often referred to as Family Members, to develop their skills and confidence on the job.
The Shift Leader partners closely with the Restaurant Manager team to enhance leadership capabilities and operational efficiency. Your leadership helps balance business needs such as managing food costs, labor, sales performance, and inventory processes, while also maintaining compliance with food safety and workplace safety standards. This role offers a dynamic work environment where you will stimulate collaboration, foster accountability, and maintain a positive culture that energizes the team, particularly during the hustle and bustle of rush hours.
Beyond the essential operational duties, a Shift Leader at Whataburger embraces challenges as opportunities for growth and continuously builds a strong leadership toolkit. The position requires adaptability, communication skills, and a proactive attitude to support the restaurant's goals and uphold the brand’s reputation.
The employment type for this role is typically full-time or part-time based on the restaurant's needs, with shifts available during days, nights, evenings, and overnights, offering flexibility to accommodate personal schedules. Whataburger offers competitive weekly pay, which reflects the value they place on leaders who contribute to the company’s success.
Benefits are a significant part of the Whataburger career experience. Employees receive paid time off, medical, dental, and vision insurance options, 401(k) retirement savings plan with a company match, short-term and long-term disability benefits, and access to educational programs. The Whataburger Family Foundation extends scholarship programs and assistance to dependents, reflecting the company’s investment in the well-being and advancement of its team members and their families.
Additional perks include discounted meals, wireless service discounts, software and computer discounts, gym memberships, awards recognizing achievements, and retirement celebration programs. These benefits affirm Whataburger’s commitment to creating a rewarding and supportive work environment.
Based in locations such as the provided address at 3321 Lexington Rd, Athens, GA 30605, the Shift Leader role calls for someone ready to step up, lead by example, and make a tangible impact every day. This opportunity is ideal for individuals who thrive in fast-paced settings, have a passion for excellent customer service, and aspire to grow their careers in the vibrant world of restaurant management. If you are ready to bring your energy and leadership to a brand that values boldness and teamwork, Whataburger offers a pathway for you to succeed and Move Forward Boldly.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma or GED preferred or equivalent experience
- Be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
- Have experience coaching or leading teams
- Strong customer service, communication, and multitasking skills
- Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training
Job Qualifications
- High school diploma or GED preferred
- Experience coaching or leading teams
- Strong customer service skills
- Effective communication abilities
- Ability to multitask in a fast-paced environment
- ServSafe Food Certification or ability to obtain during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- Coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
- Support goals related to food cost, labor cost, sales performance, and basic inventory processes
- Uphold food safety, workplace safety, sanitation, and compliance requirements
- Foster teamwork, communication, accountability, and a positive work culture
- Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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