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Restaurant Shift Leader - Unit 1277

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

competitive pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship programs
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is an iconic American fast-food restaurant chain renowned for its delicious, made-to-order burgers and exceptional customer service. Established in 1950, Whataburger has grown steadily to become a beloved brand known for its commitment to quality, community, and employee development. With locations across several states, Whataburger prides itself on creating a friendly and inclusive environment for both customers and team members. The company emphasizes leadership development, career growth, and employee well-being, making it a preferred employer in the fast-food industry. Whataburger offers competitive pay and a comprehensive benefits package designed to support its workforce in various aspects of life, including health, education, and financial security.

The Shift Leader role at Whataburger is a dynamic leadership position essential for the smooth operation of the restaurant during each shift. As a Shift Leader, you are the catalyst who ensures that the team works seamlessly to deliver the highest standards of quality, service, and cleanliness. This role demands a hands-on leader who can coach, motivate, and inspire their team to excel. You will partner closely with the Restaurant Manager to build leadership skills, enforce operational standards, and oversee daily functions. This opportunity offers flexible scheduling options, including day, night, evening, and overnight shifts, to accommodate various lifestyles and commitments. The position also features competitive weekly pay and numerous perks designed to enhance your work experience and career journey.

In this role, you'll be responsible for leading your team to meet and exceed goals related to food cost management, labor efficiency, sales targets, and inventory control. Your leadership will maintain a safe and sanitary workplace while fostering a positive culture of teamwork, communication, and accountability. By coaching new hires and supporting seasoned staff, you help ensure everyone in the restaurant is equipped to provide excellent customer experiences. Whataburger's emphasis on growth means Shift Leaders have clear pathways to advance within the company, including opportunities that can lead to a six-figure income at higher leadership levels. Additionally, you will participate in ongoing training, leadership development sessions, and business meetings that support your professional growth. Located in a home restaurant setting, the role occasionally requires support at nearby locations, further broadening your experience.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs with open availability including overnights, weekends, holidays, variable hours and maintain dependable attendance
  • Ability to stand up to 10 hours
  • Ability to lift up to 55 lbs
  • Meet physical demands of the role
  • Experience coaching or leading teams
  • Strong customer service skills
  • Communication skills
  • Multitasking skills
  • Possess or obtain ServSafe Food Certification

Job Qualifications

  • High school diploma or GED preferred
  • Experience coaching or leading teams
  • Strong customer service skills
  • Excellent communication skills
  • Ability to multitask effectively
  • ServSafe Food Certification or ability to obtain during training
  • Demonstrated leadership capability
  • Ability to work flexible shifts including nights and weekends

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations
  • Collaborate with Restaurant Manager to ensure operational excellence

Job Criteria

Experience

Mid Level (3-7 years)


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