Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1265

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger Careers offers a rewarding opportunity for individuals looking to make a significant impact within a renowned fast-food restaurant chain known for its quality and dedication to customer service. Established in 1950, Whataburger has grown into a beloved brand in the fast-food industry, recognized not only for its delicious menu offerings but also for its commitment to fostering leadership, teamwork, and career growth among its employees. At the heart of Whataburger's success is its belief in investing in people who lead with integrity, serve with heart, and contribute their best to the team. The company's culture is centered around collaboration, open communication, accountability, and a genuine spirit of fun and enthusiasm for the work environment.

Now seeking a passionate and dynamic Shift Leader to join their team, Whataburger provides an exceptional platform for growth and professional development. This role is vital in ensuring smooth daily restaurant operations, maintaining high standards of quality, service, and cleanliness, and fostering a positive work environment where every team member feels supported and motivated. As a Shift Leader, you will be instrumental in driving operational excellence by partnering with the Restaurant Manager to sharpen leadership skills and build a strong operational foundation. You will lead and inspire Family Members, coaching them to enhance their skills, build confidence, and deliver outstanding customer experience. Your collaboration and ability to energize the team during busy periods will be key to maintaining seamless service and operational efficiency.

Emphasizing a culture of learning and bold leadership, Whataburger offers competitive weekly pay with flexible schedules covering day, night, evening, and overnight shifts to accommodate various lifestyles and commitments. Employees enjoy paid time off, matching 401(k) retirement plans, and comprehensive medical, dental, and vision insurance options. Additional benefits include short-term and long-term disability coverage, career development opportunities with clear pathways to higher earnings, and access to scholarships and hardship grants through the Whataburger Family Foundation. This supportive environment is further enhanced by complimentary educational resources such as free English language learning, no-cost college courses, and reduced-tuition degree pathways to help employees advance their careers and personal growth.

Shift Leaders also receive discounts on meals, wireless services, computers, software, gym memberships, and earn recognition and awards for their dedicated contributions. The role primarily takes place within the home restaurant but may occasionally require support at neighboring locations or participation in training and leadership development sessions within the broader Whataburger network. The company is committed to equal employment opportunities, valuing diversity and inclusion in the workplace, and participates in the federal E-Verify program to maintain the highest standards of employment verification.

This is an outstanding opportunity to join a company where your leadership can flourish and where every shift is a chance to make a difference. If you are ready to take a bold step forward, Work at Whataburger means moving ahead with confidence, a supportive team, and a well-prepared career path cooked to perfection.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • Experience coaching or leading teams
  • Strong customer service skills
  • Effective communication skills
  • Ability to multitask
  • Possess or ability to obtain ServSafe Food Certification

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members, helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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