Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1191

Austin, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
meal discounts
wireless service discounts
computer and software discounts
Fitness Discounts
recognition programs
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food restaurant chain known for its distinctive burgers and commitment to quality service. Since its inception in 1950, Whataburger has grown into a trusted name in the quick-service restaurant industry, celebrated for its strong community ties, flavorful food, and a workplace culture that fosters growth and leadership. Operating numerous locations primarily in the southern United States, Whataburger emphasizes a family-oriented environment that supports both customers and employees. The company's mission centers on delivering great-tasting meals while ensuring an engaging and rewarding work atmosphere for its team members. Employees at Whataburger are encouraged to step up as leaders and innovators, playing a vital role in driving the company’s ongoing success and community impact.

The role of a Shift Leader at Whataburger is integral to maintaining the high standards that customers expect and ensuring consistent operational excellence within each restaurant. As a Shift Leader, you will be the driving force behind smooth daily operations, spearheading teams during your shifts and enabling a thriving, collaborative environment. This position calls for a hands-on leader who can coach team members, manage resources, and uphold strict safety and quality protocols, all while fostering a positive workplace culture. The Shift Leader acts as an extension of the Restaurant Manager, stepping into leadership roles during shifts, managing schedules, supporting financial goals like food and labor costs, and maintaining compliance with health and safety regulations.

Whataburger offers competitive weekly pay along with flexible scheduling options that include day, night, evening, and overnight shifts, making it easier to balance work with personal life. The company provides comprehensive benefits such as paid time off, 401(k) retirement plans with matches up to 4%, and medical, dental, and vision insurance to support employee well-being. Further benefits include short-term and long-term disability, career development opportunities with a clear progression path to leadership roles potentially earning six-figure incomes, and educational support including scholarships and tuition discounts. Whataburger also extends various discounts on meals, wireless services, gym memberships, and computer software, alongside recognition programs and special celebrations to honor employee milestones.

Day-to-day responsibilities as a Shift Leader at Whataburger include leading shift operations to maintain quality, service, and cleanliness standards, coaching new and existing team members to enhance their skills and confidence, and supporting key performance indicators related to food costs, labor costs, and sales. The role requires ensuring food safety and sanitation protocols are strictly followed, fostering teamwork and communication, and managing the timely preparation and transition of shifts to ensure seamless restaurant operations. This leadership position demands reliability, strong interpersonal skills, and a dedication to upholding the Whataburger standard of excellence.

Whataburger is committed to equal opportunity employment and values diversity across its workforce. This role requires the ability to stand for up to 10 hours, lift up to 55 pounds, and be available for a flexible schedule including nights, weekends, and holidays. The company provides avenues for continuous learning and advancement, making it an excellent career opportunity for motivated individuals seeking to grow in a dynamic and supportive environment. By joining Whataburger as a Shift Leader, you become part of a team that prioritizes leadership growth, operational success, and a vibrant workplace culture that honors teamwork and dedication.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or the ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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