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Restaurant Shift Leader - Unit 1017

Job Overview

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Work Schedule

Day Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Education support
Discounted meals
wireless service discounts
Computer software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food chain that has been serving delicious, made-to-order burgers since 1950. Known for its commitment to quality, customer service, and community involvement, Whataburger has built a strong reputation and loyal customer base across the southern United States and beyond. The company prides itself on its inclusive and dynamic culture, where bold leadership and teamwork are highly valued. Whataburger offers various career opportunities aimed at developing employees' skills and helping them grow within the organization.

The Shift Leader role at Whataburger is a pivotal position responsible for ensuring smooth and efficient restaurant operations during shifts. As a Shift Leader, you will play a crucial part in maintaining exceptional quality, service, and cleanliness standards. You will act as a mentor and coach to team members, known as Family Members, helping them improve their skills and boost their confidence on the job. Collaboration, accountability, and a positive workplace culture are core principles that guide this role. Working closely with the Restaurant Manager team, Shift Leaders refine their leadership capabilities while supporting key operational processes.

This position is ideal for individuals who thrive in fast-paced environments and enjoy leading teams toward shared goals. The role requires balancing operational duties such as managing inventory, controlling food and labor costs, and enforcing safety and sanitation standards with interpersonal responsibilities like motivating staff and fostering teamwork. Whataburger offers competitive weekly pay, flexible scheduling options including day, evening, and overnight shifts, and a comprehensive benefits package. Employees also have opportunities for career advancement, including a path to become Operating Partners who can earn six-figure incomes. Whataburger supports employee growth through education programs such as free English-language courses and reduced-tuition college pathways.

Beyond the operational focus, the Shift Leader role emphasizes embodying Whataburger’s values of integrity, heart, and community. The company encourages a fun and engaging work atmosphere that celebrates achievements and promotes mutual respect. Additional perks include healthcare benefits, 401(k) matching, discounts on meals and wireless services, scholarships for dependents, and recognition programs. This career path is designed for motivated individuals who want to make a significant impact in a respected and growing food service brand while advancing their leadership journey.

Job Requirements

  • be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • possess a high school diploma or GED preferred or equivalent experience
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to obtain and pass the exam during training

Job Duties

  • lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

No experience required


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