Restaurant Shift Leader (Part-Time)

Douglasville, GA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $15.00 - $17.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

free meals on shift

50% off meals off shift

flexible schedule

Early Access to Pay

Paid training

Opportunities to Advance

Recognition Program

Employee Referral Program

401(k) with employer match

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

Job Description

Zaxbys is a popular fast-casual restaurant chain specializing in chicken wings, chicken fingers, and freshly made salads. Known for its vibrant dining experience and fresh food, Zaxbys provides a welcoming space where guests can enjoy good food with friends and family in a fun atmosphere. Established with a commitment to quality and customer satisfaction, Zaxbys has grown rapidly across the United States and is recognized for fostering a great workplace culture for its employees. The company takes pride in offering more than just meals - it offers a place for fun, connection, and high-quality service for both guests and its team members.

The Shift Leader role at Zaxbys is a key position focused on managing the people, processes, and products required to execute an effective restaurant shift. This position involves setting shift goals, assigning tasks to team members, and ensuring that all operational standards and procedures are met. Shift Leaders at Zaxbys must maintain a positive and motivating environment for their team while prioritizing the guest experience and responding to both team and customer needs with respect and professionalism. The hourly pay range for this position is $15.00 to $17.00, reflecting the importance of the role within the establishment.

This employment opportunity offers flexible scheduling, paid training, and valuable chances to advance within the company. Shift Leaders will complete essential trainings such as the Zaxbys Shift Leader Development Plan and Food Safety Certification, ensuring they uphold the highest standards of quality and safety. Responsibilities also include mentoring, coaching, and developing team members, managing inventory and food production quality, and maintaining a safe and clean environment that complies with all company and legal regulations.

Zaxbys fosters a culture of high performance and positive morale by encouraging leaders to lead by example and recognize team efforts. The Shift Leader acts as a liaison between team members and management, ensuring smooth communication and operational flow. The role requires a proactive individual capable of motivating the team, making critical decisions during shifts, and ensuring the restaurant operates efficiently to exceed guest expectations. This is an excellent opportunity for someone looking to grow in the fast-food and restaurant management industry, with an emphasis on leadership, teamwork, and operational excellence.

Job Requirements

Must be 18 years of age or older
Must have reliable transportation
Available to work 9 to 28 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
Leadership experience preferred

Job Qualifications

Must be 18 years of age or older
Must have reliable transportation
Available to work 9 to 28 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
Leadership experience preferred

Job Duties

Complete all training requirements including Zaxbys Shift Leader Development Plan, Food Safety Certification, any additional training required by Zax LLC
Create a culture of high performance and train and coach team members to meet all company standards
Mentor, coach and develop team members and communicate performance concerns to your General Manager
Prioritize the guest and team member experience and resolve complaints and concerns in friendly and respectful manner
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Communicate shift goals and motivate team members to meet goals and perform to their highest ability level
Delegate tasks to team members and supervise performance during a shift
Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Ensure service, product quality, and cleanliness standards are consistently upheld
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Receive and reconcile truck deliveries, ensure product is properly stocked, and complete daily inventory counts
Manage food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
Track food safety and quality throughout the shift and ensure guests receive accurate orders that meet company standards and guests' satisfaction
Plan shift duties and ensure opening and closing duties are complete
Collaborate with management team to develop goals and report back to management on goal progress
Ensure processes, policies, and procedures are properly followed throughout daily operations
Follow company cash management policies
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
Perform all other duties necessary to ensure restaurant operations function properly