Restaurant Shift Leader (Part-Time)

Greer, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $17.00 - $18.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

free meals on shift

50 percent off meals off shift

flexible schedule

Early Access to Pay

Paid training

Opportunities to Advance

Recognition Program

Employee Referral Program

401(k) with employer match

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

Job Description

Zaxbys is a renowned fast-casual restaurant chain known for its unique approach to delivering great food and a fun dining experience. Founded on the principles of quality, friendliness, and community, Zaxbys has grown into a beloved brand that serves flavorful chicken dishes, sandwiches, and a variety of sides in a vibrant atmosphere. This expansion of their team reflects the company’s commitment to maintaining high standards and fostering a positive culture for both customers and employees. Zaxbys emphasizes not only providing delicious meals to its guests but also creating an enjoyable environment where people come to have fun, connect with friends, and make lasting memories. As an establishment, Zaxbys is dedicated to supporting its team members with competitive wages and comprehensive benefits, making it an indescribably great place to work.

The role of Shift Leader at Zaxbys is pivotal in ensuring the smooth operation of each shift, overseeing the people, processes, and products required to create an exceptional experience for guests. Shift Leaders are responsible for setting shift goals, delegating tasks, and coaching team members to uphold the company’s high standards of service, cleanliness, and food quality. This position offers an hourly wage ranging from $17.00 to $18.00, with the added incentive of a $750 training completion bonus paid in two installments. Working as a Shift Leader affords the opportunity to develop leadership skills in a dynamic restaurant environment, with the advantage of flexible scheduling and paid training.

Shift Leaders at Zaxbys play a crucial role in fostering a culture of high performance and positive team morale. They mentor and develop team members, handle guest concerns with professionalism and courtesy, and ensure compliance with all operational policies and safety guidelines. The position requires managing daily tasks such as inventory counts, reviewing truck deliveries, and monitoring food preparation to maintain quality and safety standards. This role demands effective communication skills, organizational capability, and the ability to inspire and motivate a team to exceed expectations. As part of the management team, Shift Leaders collaborate on setting goals and reporting progress, making the role essential for both operational success and exceptional guest experiences.

Zaxbys offers numerous benefits to its team members including free meals during shifts, 50% off meals when off shift, an employee recognition program, a referral program, and a 401(k) plan with employer match subject to eligibility. Full-time employees have access to additional benefits such as medical, dental, and vision insurance, short- and long-term disability coverage, and employer-paid life insurance. The company values a flexible and safe work environment, expecting team members to maintain safety standards and compliance with all federal, state, and local laws. The Shift Leader position is suited for individuals who are eager to grow within the restaurant industry, enjoy working in team settings, and take pride in delivering exceptional service from start to finish. With commitment, leadership, and teamwork, Shift Leaders at Zaxbys help shape a positive and productive workplace where everyone can thrive.

Job Requirements

Effective communication skills through speech, reading, and writing
ability to sit, stand, and walk continuously
occasionally stoop, bend, crouch, or climb including the use of ladders
frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
continuous use of hands and wrists for grasping and fine manipulation
maintain effective audio-visual discrimination and perception to observe and respond to the environment
ability to work in environment with hot and cold temperature variations and exposure to food allergens
operate and work safely with restaurant equipment including knives, fryers, and potentially hazardous equipment

Job Qualifications

Must be 18 years of age or older
must have reliable transportation
able to work 9 to 28 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
leadership experience preferred

Job Duties

Complete all training requirements including Zaxbys Shift Leader Development Plan
obtain food safety certification
meet any additional training required by Zax LLC
create a culture of high-performance and train and coach team members to meet all company standards
mentor, coach and develop team members and communicate performance concerns to the General Manager
prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner
create and maintain a positive culture and healthy team morale through recognition and leading by example
communicate shift goals and motivate team members to meet goals and perform to their highest ability level
delegate tasks to team members and supervise performance during a shift
maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
ensure service, product quality, and cleanliness standards are consistently upheld
enhance guest experiences by ensuring team members satisfy and exceed guest expectations
receive and reconcile truck deliveries, ensure product is properly stocked, and complete daily inventory counts
manage food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
track food safety and quality throughout the shift and ensure guests receive accurate orders that meet company standards and guests' satisfaction
plan shift duties and ensure opening and closing duties are complete
collaborate with management team to develop goals and report back on progress
ensure processes, policies, and procedures are properly followed throughout daily operations
follow company cash management policies
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility allowing performance above and beyond position description
ensure the team works safely and follows safety guidelines and procedures
immediately report all human resources and risk management concerns to General Manager and District Manager
escalate other concerns to supervisor when appropriate
perform all other duties necessary to ensure restaurant operations function properly