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Restaurant Shift Leader (Part-Time)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

free meals on shift
50% off meals off shift
flexible schedule
Early Access to Pay
Paid training
Opportunities to Advance
Recognition Program
Employee Referral Program
401(k) with employer match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance

Job Description

Zaxbys is a popular fast-casual restaurant chain recognized for its unique menu offerings, focused on chicken wings, chicken fingers, and other southern-inspired dishes. The company has built a reputation not only for serving delicious meals but also for creating a welcoming environment where guests can have fun, spend quality time with friends, and enjoy great food. Zaxbys values a culture that goes beyond just dining and prioritizes customer experience, making it an exciting and dynamic place for guests as well as employees.

For team members, Zaxbys offers an indescribably great place to work with opportunities for personal and profession... Show More

Job Requirements

  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb including use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds including overhead lifting
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception
  • Work in environments with hot and cold temperature variations and exposure to food allergens
  • Operate restaurant equipment safely including knives, fryers, and hazardous equipment

Job Qualifications

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work 9 to 28 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities and organizational skills
  • Ability to interact cooperatively with others
  • Leadership experience is preferred

Job Duties

  • Complete all training requirements including Zaxbys Shift Leader Development Plan and Food Safety Certification
  • Create a culture of high-performance and train and coach team members
  • Mentor, coach, and develop team members and communicate performance concerns to the General Manager
  • Prioritize guest and team member experience and resolve complaints in a friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicate shift goals and motivate team members to meet goals and perform to their highest ability
  • Delegate tasks to team members and supervise performance during shifts
  • Maintain operational standards and ensure compliance with all company guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are upheld
  • Enhance guest experiences by ensuring team members exceed guest expectations
  • Receive and reconcile truck deliveries, stock product, and complete daily inventory counts
  • Manage food production and quality by monitoring prep, cooking, and holding processes
  • Track food safety and quality and ensure orders meet company standards
  • Plan shift duties and ensure opening and closing tasks are completed
  • Collaborate with management to develop and report on goals
  • Ensure processes, policies, and procedures are followed throughout operations
  • Follow company cash management policies
  • Maintain compliance with federal, state, and local laws
  • Utilize management tools and keep accurate records
  • Maintain flexibility to perform beyond position parameters
  • Ensure the team works safely and follows safety guidelines
  • Report human resources and risk management concerns promptly
  • Escalate other concerns when appropriate
  • Perform all other duties necessary for proper restaurant operations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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