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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
flexible schedule
Referral program
Paid training
Disability insurance
401(k) matching
Opportunities for advancement
Vision Insurance
Life insurance
Job Description
Zaxbys is a nationally recognized fast-casual restaurant chain that specializes in chicken fingers, wings, sandwiches, and salads. Known for its inviting atmosphere and commitment to quality, Zaxbys offers a dining experience that goes beyond just food – it's a place guests come to have fun, spend time with friends, and enjoy delicious meals. Established with a strong emphasis on hospitality and customer satisfaction, Zaxbys has grown significantly and continues to expand its footprint across the United States. The company values its employees as much as its guests, providing a supportive and rewarding workplace where team members can thrive and build... Show More
Job Requirements
- Must be 18 years of age or older
- must have reliable transportation
- available to work 9 to 28 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- leadership experience preferred
Job Qualifications
- Must be 18 years of age or older
- must have reliable transportation
- available to work 9 to 28 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- leadership experience preferred
Job Duties
- Complete all training requirements including Zaxbys Shift Leader Development Plan
- complete food safety certification
- create a culture of high-performance and train and coach team members to meet all company standards
- mentor, coach and develop team members and communicate performance concerns to General Manager
- prioritize guest and team member experience and resolve complaints and concerns in a friendly and respectful manner
- create and maintain positive culture and healthy team morale through recognition and leading by example
- communicate shift goals and motivate team members to meet goals and perform to their highest ability
- delegate tasks to team members and supervise performance during shift
- maintain operational standards and ensure compliance with Zaxbys franchising guidelines, policies, and procedures
- ensure service, product quality, and cleanliness standards are consistently upheld
- enhance guest experiences by ensuring team members satisfy and exceed guest expectations
- receive and reconcile truck deliveries, ensure product is properly stocked, and complete daily inventory counts
- manage food production and quality by monitoring prepping, cooking, and holding processes and take corrective actions when necessary
- track food safety and quality throughout the shift and ensure guests receive accurate orders meeting company standards and satisfaction
- plan shift duties and ensure opening and closing duties are complete
- collaborate with management team to develop goals and report back to management on progress
- ensure processes, policies, and procedures are properly followed throughout daily operations
- follow company cash management policies
- maintain compliance with federal, state, and local laws and guidelines
- use management tools and keep neat, accurate, and current records
- maintain an attitude of flexibility that allows performance above and beyond position description
- ensure team works safely and follows all safety guidelines
- report human resources and risk management concerns immediately to General Manager and District Manager
- escalate other concerns to supervisor when appropriate
- perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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