Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Free Meals
meal discounts
flexible schedule
early pay access
Paid training
career advancement
Recognition Program
Employee Referral Program
401(k)
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
Job Description
Zaxbys is a well-established and popular fast-casual restaurant chain known for its dedication to providing guests with enjoyable dining experiences featuring great food, fun atmospheres, and time spent with friends. The company prides itself on not just being a place to eat but also a place where people can create memorable moments. At Zaxbys, team members experience a unique work environment characterized by camaraderie, strong team spirit, and ample opportunities for personal and professional growth. With a competitive pay range of $14.00 - $17.00 per hour, Zaxbys offers more than just a job – it provides a fulfilling career path for individuals looking to develop their skills in the food service industry and advance within a supportive and dynamic company.
The role of a Shift Leader at Zaxbys is a pivotal position responsible for managing the people, processes, and products necessary to successfully execute a restaurant shift. This position entails setting shift goals, delegating tasks to team members, ensuring compliance with operational standards, and maintaining high levels of guest satisfaction. Shift Leaders oversee the daily operations during their assigned shifts, from the arrival and stocking of inventory to ensuring food safety and quality standards are consistently met. They also play a key role in fostering a positive workplace culture by mentoring team members, providing coaching and development, and addressing any performance concerns in coordination with management.
Shift Leaders at Zaxbys must be skilled at balancing multiple responsibilities, including task delegation, quality control, customer service, and compliance with company and regulatory guidelines. They are instrumental in creating an environment where team members feel motivated to perform at their best and where guests receive exceptional service. This job requires individuals who can think critically under pressure, communicate clearly with both staff and guests, and drive a collaborative and productive team spirit.
Why work at Zaxbys? The company offers numerous benefits that enhance both the work experience and employees’ quality of life. These include free meals during shifts and a 50% discount on meals off shift, flexible scheduling options to accommodate various lifestyles, early access to pay, paid training programs, and clear opportunities for career advancement. Zaxbys also boasts a comprehensive benefits package for full-time employees, featuring medical, dental, and vision insurance, employer-paid life insurance, short- and long-term disability coverage, and a 401(k) retirement plan with employer match, subject to eligibility. Additional perks such as a recognition program and employee referral incentives underline the company’s commitment to valuing and rewarding its team members.
Working as a Shift Leader at Zaxbys is an excellent opportunity for individuals who thrive in fast-paced, customer-focused environments and who have leadership aspirations. The role provides vital experience in managing restaurant operations and developing leadership skills within a supportive and well-resourced company. Candidates who join the team can expect a positive work atmosphere that encourages professional growth, values diversity and inclusion, and fosters a true sense of community among employees.
The role of a Shift Leader at Zaxbys is a pivotal position responsible for managing the people, processes, and products necessary to successfully execute a restaurant shift. This position entails setting shift goals, delegating tasks to team members, ensuring compliance with operational standards, and maintaining high levels of guest satisfaction. Shift Leaders oversee the daily operations during their assigned shifts, from the arrival and stocking of inventory to ensuring food safety and quality standards are consistently met. They also play a key role in fostering a positive workplace culture by mentoring team members, providing coaching and development, and addressing any performance concerns in coordination with management.
Shift Leaders at Zaxbys must be skilled at balancing multiple responsibilities, including task delegation, quality control, customer service, and compliance with company and regulatory guidelines. They are instrumental in creating an environment where team members feel motivated to perform at their best and where guests receive exceptional service. This job requires individuals who can think critically under pressure, communicate clearly with both staff and guests, and drive a collaborative and productive team spirit.
Why work at Zaxbys? The company offers numerous benefits that enhance both the work experience and employees’ quality of life. These include free meals during shifts and a 50% discount on meals off shift, flexible scheduling options to accommodate various lifestyles, early access to pay, paid training programs, and clear opportunities for career advancement. Zaxbys also boasts a comprehensive benefits package for full-time employees, featuring medical, dental, and vision insurance, employer-paid life insurance, short- and long-term disability coverage, and a 401(k) retirement plan with employer match, subject to eligibility. Additional perks such as a recognition program and employee referral incentives underline the company’s commitment to valuing and rewarding its team members.
Working as a Shift Leader at Zaxbys is an excellent opportunity for individuals who thrive in fast-paced, customer-focused environments and who have leadership aspirations. The role provides vital experience in managing restaurant operations and developing leadership skills within a supportive and well-resourced company. Candidates who join the team can expect a positive work atmosphere that encourages professional growth, values diversity and inclusion, and fosters a true sense of community among employees.
Job Requirements
- Sit, stand, and walk continuously
- occasionally stoop, bend, crouch, or climb, including the use of ladders
- frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- continuous use of hands and wrists for grasping and fine manipulation
- communicate proficiently through speech, reading, and writing
- maintain effective audio-visual discrimination and perception to observe and respond to the environment
- work in an environment that features hot and cold temperature variations and exposure to food allergens
- operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Qualifications
- Must be 18 years of age or older
- must have reliable transportation
- available to work 9 to 28 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- leadership experience preferred
Job Duties
- Complete all training requirements including Zaxbys Shift Leader Development Plan, Food Safety Certification, and any additional training required by Zax LLC
- create a culture of high-performance and train and coach team members to meet all company standards
- mentor, coach and develop team members and communicate performance concerns to your General Manager
- prioritize the guest and team member experience and resolve complaints and concerns in friendly and respectful manner
- create and maintain a positive culture and healthy team morale through recognition and leading by example
- communicate shift goals and motivate team members to meet goals and perform to their highest ability level
- delegate tasks to team members and supervise performance during a shift
- maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- ensure service, product quality, and cleanliness standards are consistently upheld
- enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- receive and reconcile truck deliveries, ensure product is properly stocked, and complete daily inventory counts
- manage food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
- track food safety and quality throughout the shift and ensure guests receive accurate orders that meet company standards and guests' satisfaction
- plan shift duties and ensure opening and closing duties are complete
- collaborate with management team to develop goals and report back to management on goal progress
- ensure processes, policies, and procedures are properly followed throughout daily operations
- follow company cash management policies
- maintain compliance with federal, state, and local laws and guidelines
- utilize management tools and keep neat, accurate, and current records
- maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- ensure the team works safely and follows all safety guidelines and procedures
- immediately report all human resources and risk management concerns to your General Manager and District Manager
- escalate other concerns to your supervisor when appropriate
- perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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