Restaurant Shift Leader - MOD Pizza

MOD Pizza is a pioneering fast-casual restaurant brand founded in 2008 by Scott and Ally Svenson in Seattle. Unlike traditional pizza places, MOD Pizza emphasizes not just the food but the people behind it. The company prides itself on creating a vibrant and inclusive culture where employees, known as the MOD Squad, are valued and empowered. MOD has grown substantially over the past 13 years by focusing on delivering fast service, individual style pizzas, and great value to customers, all while cultivating a supportive and engaging workplace environment. MOD Pizza stands out in the restaurant industry by fostering a sense of belonging, opportunity, and community among its team members and guests alike. The culture is built on respect, positivity, and growth, making it a place where employees feel welcomed regardless of background and are encouraged to thrive.

The Restaurant Supervisor Shift Leader, also known as a Mod Squad Captain, is a crucial leadership role within the MOD Pizza team. This position is designed for passionate leaders who thrive in fast-paced environments and are dedicated to ensuring exceptional customer experiences. The Supervisor Shift Leader assists the General Manager in managing daily store operations and focuses heavily on team collaboration and motivation. Delegating tasks effectively, leading by example, and fostering meaningful relationships with teammates, guests, and the wider community are key responsibilities. This role is about more than operational success — it’s about cultivating a positive culture that embodies the MOD values and creates a welcoming experience for everyone.

Employees in this role earn a competitive base pay ranging from $15.50 to $16.00 per hour, supplemented by tips ranging from $3.50 to $5.00 per hour depending on experience, with effective minimum wage compliance of $15.16 per hour by 2026. This position offers opportunities to earn quarterly bonuses based on store performance, career growth, and a flexible work schedule. Team members also benefit from paid time off, paid sick leave, free meals per shift, incentive programs, paid training, and a fun and supportive work environment. MOD Pizza places a strong emphasis on realizing each team member’s potential by providing continuous training and leadership development opportunities.

The ideal Restaurant Supervisor Shift Leader embodies the company’s core values known as the 4 G’s: Grit to lead courageously, Growth through continuous learning, Generosity in serving others, and Gratitude in maintaining positivity and optimism. Candidates should have at least 1 year of supervisory or leadership experience in a fast-paced or quick service environment, preferably with prior pizza experience. A passion for people, exceptional guest service orientation, and the ability to work various shifts including nights, weekends, and holidays are essential. This role demands excellent multitasking, communication, and organizational skills combined with the ability to thrive in a dynamic restaurant setting.

Joining MOD Pizza means becoming part of a company that values fresh starts, second chances, and diversity. It’s a place where every team member is supported to succeed and make a difference within their community. If you want to lead a team, drive outstanding service, and be part of a fast-growing restaurant brand rooted in respect and authenticity, this is the role for you. MOD Pizza is not just a pizza place — it’s a people place where your leadership and passion matter every day.