Restaurant Shift Leader (Full-Time)

Powdersville, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Recognition Program

Employee Referral Program

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxby's is a renowned restaurant brand that has established itself as more than just a place to eat. Known for its vibrant atmosphere, delicious food, and friendly service, Zaxby's provides a unique experience where guests can enjoy time with friends, have fun, and savor great meals. The company emphasizes creating memorable dining experiences that foster connection and enjoyment. Zaxby's commitment to quality and hospitality has made it a popular choice for casual dining across its locations.\n\nFor potential team members, Zaxby's is described as an indescribably great place to work, offering a supportive and dynamic work environment. The company values its employees and focuses on developing leaders who can drive performance and maintain operational excellence. The role of Shift Leader at Zaxby's is critical in ensuring the smooth execution of daily operations. Shift Leaders oversee people, processes, and products during their shifts, setting goals, assigning tasks, and ensuring that all company standards are upheld. They play a key role in mentoring and coaching team members, maintaining a positive culture, and addressing guest needs with professionalism and care.\n\nThis position offers an excellent opportunity for individuals who are passionate about leadership and customer service. Shift Leaders at Zaxby's are responsible for creating a high-performance culture, managing food quality and safety, and collaborating with management to achieve operational goals. The company provides a comprehensive benefits package, including paid training, flexible scheduling, and opportunities for career advancement. With perks such as free meals during shifts, 50 percent off meals off shift, and early access to pay, Zaxby's supports its employees both personally and professionally. If you are looking for a challenging and rewarding leadership role in the hospitality industry, Zaxby's Shift Leader position could be the perfect fit for you.

Job Requirements

Must be 18 years of age or older
must have reliable transportation
available to work a minimum of 5 days and 32 to 40 hours per week
ability to work a flexible schedule including days nights weekends and holidays
successful completion of background check
demonstrates leadership qualities organizational skills and ability to interact cooperatively with others
leadership experience preferred

Job Qualifications

Must be 18 years of age or older
must have reliable transportation
available to work minimum of 5 days and 32 to 40 hours per week
ability to work flexible schedule including days nights weekends and holidays
leadership experience preferred
demonstrates leadership qualities organizational skills and ability to interact cooperatively
successful completion of background check

Job Duties

Complete all training requirements including Zaxbys Shift Leader Development Plan
complete food safety certification and any additional training required by Zax LLC
create a culture of high-performance and train and coach team members to meet company standards
mentor coach and develop team members and communicate performance concerns to General Manager
prioritize guest and team member experience and resolve complaints and concerns respectfully
create and maintain positive culture and healthy team morale through recognition and leading by example
communicate shift goals and motivate team members to meet goals
delegate tasks and supervise performance during shifts
maintain operational standards and ensure compliance with company policies
uphold service product quality and cleanliness standards consistently
enhance guest experiences by exceeding guest expectations
receive and reconcile truck deliveries and complete inventory counts
manage food production and quality by monitoring prepping cooking and holding processes
track food safety and quality and ensure order accuracy
plan shift duties and ensure opening and closing duties are complete
collaborate with management team to develop and report on goals
ensure processes policies and procedures are followed
follow company cash management policies
maintain compliance with laws and guidelines
use management tools to keep accurate records
maintain flexibility to perform above job description
ensure team works safely and report HR and risk management concerns
escalate concerns to supervisor when appropriate
perform all other duties to ensure proper restaurant operation