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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Recognition Program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a well-established fast-casual restaurant chain known for its distinctive chicken wings, chicken fingers, sandwiches, and salads. Founded with a passion for quality food and customer experience, Zaxbys has grown its footprint across many states, creating a loyal customer base that values not only the food but also the atmosphere and service. As a company, Zaxbys focuses on providing an enjoyable dining experience where guests can have fun, spend quality time with friends, and enjoy delicious meals in a welcoming environment. The brand prides itself on being more than just a place to eat; it is a community-centric establishment... Show More
Job Requirements
- Must be 18 years of age or older
- Must have reliable transportation
- Available to work a minimum of 5 days and 32 to 40 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Demonstrates leadership qualities
- organizational skills
- and ability to interact cooperatively with others
- Leadership experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have reliable transportation
- Available to work a minimum of 5 days and 32 to 40 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- Leadership experience preferred
Job Duties
- Complete all training requirements including Zaxbys Shift Leader Development Plan, Food safety certification, and any additional training required by Zax LLC
- Create a culture of high-performance and train and coach team members to meet all company standards
- Mentor, coach and develop team members and communicate performance concerns to the General Manager
- Prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Communicate shift goals and motivate team members to meet goals and perform to their highest ability level
- Delegate tasks to team members and supervise performance during a shift
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Receive and reconcile truck deliveries, ensure product is properly stocked, and complete daily inventory counts
- Manage food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
- Track food safety and quality throughout the shift and ensure guests receive accurate orders that meet company standards and guests’ satisfaction
- Plan shift duties and ensure opening and closing duties are complete
- Collaborate with management team to develop goals and report back to management on goal progress
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Follow company cash management policies
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to the General Manager and District Manager
- Escalate other concerns to supervisor when appropriate
- Perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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