Restaurant Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Fuel your growth with Love's - company funded tuition assistance
Paid Time Off
flexible scheduling
401(k) - 100% Match up to 5%
Medical/Dental/Vision Insurance after 30-days
competitive pay
Career Development
Quarterly bonus program
Hiring Immediately

Job Description

Love's Travel Stops and Country Stores is a renowned family-owned and operated business that has been fueling customers' journeys since 1964. Headquartered in Oklahoma City, this company has grown to employ nearly 40,000 team members, making it a significant presence in the travel stop industry. Love's is widely recognized for its extensive network of travel stops which serve professional drivers, fleets, traveling public, RVers, alternative energy customers, and wholesale fuel clients. The brand emphasizes innovation, customer service, community involvement, and inclusivity, which has earned it prestigious awards such as the Better Work Award in 2023. As an equal opportunity employer, Love's values diversity and encourages veterans to apply, reflecting its commitment to an inclusive and welcoming workplace culture.

The Restaurant Shift Leader role at Love's plays a critical part in ensuring the smooth and efficient operation of each restaurant within their travel stops. This role demands leadership to actively manage staff, uphold high standards of customer service, and execute operational processes effectively. The Shift Leader supports the General Manager in overseeing daily activities, maintaining safety protocols, and ensuring adherence to food safety procedures. Key responsibilities include driving sales through efficient inventory management, food preparation, and order fulfillment, as well as maintaining the cleanliness and functionality of kitchen and dining areas. This position is ideal for individuals who thrive in fast-paced environments and are passionate about the restaurant industry, providing an excellent platform for career growth with Love's. Opportunities for advancement, competitive pay, company-funded tuition assistance, and a supportive team environment make this an attractive employment opportunity.

Candidates for this role can expect flexible scheduling, a comprehensive benefits package inclusive of medical, dental, and vision insurance after 30 days, a robust 401(k) plan with a 100% match up to 5%, and participation in a quarterly bonus program. Immediate hiring needs also emphasize the company's growth and commitment to strengthening their workforce. The role also requires physical capability including frequent lifting or moving items over 50 pounds as well as proficiency in computer skills such as Microsoft Office and Outlook. Communication and interpersonal skills, along with strong organizational abilities, are essential for driving customer satisfaction and operational efficiency. Joining Love's means becoming part of an award-winning team dedicated to providing exceptional service and fostering a culture that values employee development and community engagement.

Job Requirements

  • high school diploma or equivalent
  • prior restaurant or food service experience preferred
  • ability to work various shifts
  • intermediate computer skills including Microsoft Office, Outlook, Word, and Excel
  • excellent communication skills
  • strong organizational and multitasking abilities
  • ability to lift or move items over 50 pounds frequently

Job Qualifications

  • high school diploma or equivalent
  • previous experience in restaurant or food service management preferred
  • strong communication and interpersonal skills
  • intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
  • ability to multitask and stay organized in a fast-paced environment
  • ability to lead and coach team members effectively

Job Duties

  • ensure a safe, clean, and well-maintained kitchen along with adherence to proper food safety procedures
  • drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
  • assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, and complete daily, weekly, and monthly reporting
  • work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations
  • oversee the cleanliness of the dining room and food preparation areas
  • ensure all restaurant equipment is properly maintained

Job Criteria

Experience

Mid Level (3-7 years)


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