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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Career development opportunities
flexible scheduling
Job Description
Wingstop is a renowned fast-casual restaurant chain specializing in delicious, flavorful chicken wings and a dynamic dining experience. With locations spread across various regions, Wingstop has established itself as a leader in the food service industry by focusing on quality, consistency, and a culture that values team collaboration and guest satisfaction. The company prides itself on delivering not just meals but an engaging atmosphere where team members work together passionately to serve the world flavor. It is a workplace that embraces diversity, growth, and innovation while fostering a welcoming environment for both guests and employees. Wingstop is committed to creating... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years previous supervisory experience in food service, retail or restaurant
- ability to work flexible hours including mornings, evenings, weekends and holidays
- strong communication and interpersonal skills
- proven leadership capabilities
- ability to work under pressure in a fast-paced environment
- customer service oriented mindset
- ability to handle multiple tasks simultaneously
- willingness to assist other positions as needed
Job Qualifications
- Minimum of 2 years of previous food service, retail or restaurant supervisory experience
- strong written and verbal communication skills
- initiative and assertiveness
- strong interpersonal and conflict resolution skills
- strong leadership skills
- ability to manage, train, develop and motivate a diverse crew
- passionate about hospitality and guest service
- ability and flexibility to work changing schedules including mornings, evenings, weekends and/or holidays
- ability to problem solve
- ability to accept feedback and willingness to improve
- ability to set goals and create action plans
- ability to measure performance both subjectively and objectively
- ability to cultivate an attractive restaurant culture
- ambassador of brand culture and mission
Job Duties
- Assist the General Manager in staffing the restaurant timely and efficiently
- ensure the restaurant environment is safe for team members and guests
- create a positive culture through respect, recognition, and reward
- maintain calm and tactful demeanor when addressing guest concerns
- greet all guests promptly and ensure a positive dining experience
- handle orders and inquiries professionally
- resolve low-level guest issues positively
- control cash, property, product, and equipment
- build sales and control labor and food costs
- maintain operational standards and communicate maintenance issues
- coach, mentor and develop team members
- ensure risk management compliance
- support all other positions as necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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