Restaurant Shift Lead

Frederick, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $17.50 - $22.50

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Paid vacation

short-term disability

Life insurance

accident insurance

critical illness insurance

Identity Theft Protection

Employee assistance program

Business travel insurance

Annual holiday bonus

Job Description

Texas Roadhouse is a well-established American restaurant chain known for its commitment to delivering legendary food and legendary service, specializing in hand-cut steaks and made-from-scratch sides. Founded with a passion for quality food and a vibrant, people-first culture, the company has grown to become a beloved dining destination across numerous locations in the United States and beyond. The brand is recognized for its warm, friendly atmosphere and its focus on creating a fun environment not only for guests but also for employees, whom they affectionately call "Roadies." This company prides itself on a strong set of core values including passion, partnership, integrity, and fun with purpose, which shape every aspect of the Texas Roadhouse experience. The workplace encourages a culture of teamwork, respect, and continuous development, making it a preferred employer within the hospitality industry.

In the role of Restaurant Shift Lead, Texas Roadhouse offers a unique opportunity to be a crucial part of the front line leadership team. This position is ideal for someone who has strong communication and leadership skills and enjoys a hands-on approach to managing restaurant operations. The Restaurant Shift Lead is responsible for assisting the management team in maintaining high standards of service and food quality across shifts in either the front or back of house. This role requires a proactive leader who can manage guest flow, monitor ticket times, enforce compliance with liquor laws, and maintain food safety protocols. The position demands a versatile individual comfortable with temporarily stepping into various roles including hosting, serving, or cooking when necessary. By hosting various promotions and motivating staff through fun incentives and alley rallies, the Shift Lead plays a vital role in ensuring an enjoyable and efficient dining atmosphere.

Texas Roadhouse values the input and energy of its Shift Leads as the embodiment of its culture and operational standards. The Shift Lead helps to uphold the company's core values while fostering an environment that supports career growth and employee satisfaction. This position includes competitive hourly pay ranging from $17.50 to $22.50, complemented by weekly paychecks. The company supports employee advancement through formal training programs, flexible schedules, and numerous career growth opportunities. Benefits include industry-leading medical plans, dental and vision coverage, tuition reimbursement, paid vacation, and multiple types of insurance, available after one year of eligible service. Texas Roadhouse is dedicated to equal employment opportunity and seeks to maintain an inclusive workforce free from discrimination or bias. By joining Texas Roadhouse as a Restaurant Shift Lead, candidates become part of a dynamic team committed to excellence in hospitality, employee development, and customer satisfaction.

Job Requirements

high school diploma or equivalent
prior experience in a food service or hospitality role preferred
availability to work flexible hours including nights, weekends, and holidays
ability to stand for extended periods
ability to perform physically demanding tasks
strong interpersonal skills
legal eligibility to work in the country

Job Qualifications

strong communication skills
leadership skills
experience in restaurant environment preferred but not required
ability to supervise and motivate team members
knowledge of food safety and handling procedures
ability to enforce liquor laws and responsible alcohol service guidelines
ability to work effectively during peak business hours
basic problem-solving skills
commitment to upholding company core values

Job Duties

helping to maintain projected costs and labor during scheduled shifts
hands on supervision of the restaurant including occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties
hosting promotions and alley rallies
helping make sure staff is following established recipes and procedures
helping enforce applicable liquor laws and responsible alcohol service guidelines
helping to control the guest flow and monitoring ticket times
in conjunction with all management, enforcing compliance with all employment policies in areas of responsibility
coaching employees to maintain consistency in food and service to increase sales
100 percent table visits if applicable
understanding, managing, and practicing safe food handling procedures
maintaining culture and core values: passion, partnership, integrity, and fun with purpose
working during peak business hours to set the pace in front or back of house
creating a fun, safe environment by following core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff