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Texas Roadhouse logo

Restaurant Shift Lead

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus

Job Description

Texas Roadhouse is a well-established casual dining restaurant chain known for serving hand-cut steaks, fall-off-the-bone ribs, made-from-scratch sides, and freshly baked bread. Founded with a commitment to providing legendary food and legendary service, Texas Roadhouse has cultivated a strong culture focused on people-first values. The company prides itself not only on delivering delicious meals to its customers but also on creating a fun, engaging, and supportive work environment for its employees, referred to as 'Roadies'. With a robust growth trajectory and hundreds of locations across the United States, Texas Roadhouse is recognized as a leader in the restaurant industry for... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in the restaurant or hospitality industry
  • effective communication skills
  • leadership skills
  • ability to work flexible hours including nights, weekends, and holidays
  • knowledge of safe food handling procedures
  • ability to perform physical tasks such as standing and walking for extended periods
  • commitment to following company policies and procedures

Job Qualifications

  • high school diploma or equivalent
  • previous leadership or supervisory experience in a restaurant or hospitality setting preferred
  • strong communication and interpersonal skills
  • ability to work effectively in a fast-paced environment
  • basic knowledge of food safety and sanitation practices
  • ability to lead and motivate a team
  • customer service orientation
  • familiarity with liquor laws and responsible alcohol service guidelines

Job Duties

  • helping to maintain projected costs and labor during scheduled shifts
  • hands on supervision of the restaurant including temporary non-scheduled assistance with serving, hosting, cooking, and other duties
  • hosting promotions and alley rallies
  • helping make sure staff is following established recipes and procedures
  • helping enforce applicable liquor laws and responsible alcohol service guidelines
  • helping to control the guest flow and monitoring ticket times
  • enforcing compliance with all employment policies in areas of responsibility
  • coaching employees to maintain consistency in food and service to increase sales
  • performing 100% table visits if applicable
  • understanding, managing, and practicing safe food handling procedures
  • maintaining culture and core values of passion, partnership, integrity, and fun with purpose
  • working during peak business hours to set the pace in front or back of house
  • creating a fun, safe environment by following core values and operational goals, implementing contests, theme nights, and creating incentives for the staff

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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