Restaurant Services Director

Appleton, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

training programs

employee recognition programs

Career Development

Job Description

Aramark is a global leader in food service, facilities management, and uniform services. With a strong presence in 15 countries, Aramark proudly serves millions of guests daily by delivering innovative and exceptional dining experiences while maintaining a commitment to sustainability, diversity, and community engagement. The company fosters a supportive and inclusive workplace culture where every employee is encouraged to grow and excel. Emphasizing equal employment opportunities, Aramark welcomes individuals from diverse backgrounds and is dedicated to providing comprehensive training and development programs to help employees achieve their full potential. Whether pursuing a career challenge, seeking belonging, or aiming to contribute meaningfully to the community, Aramark offers an environment ripe with opportunity and purpose.

The Restaurant Services Director position at Aramark is a pivotal management role responsible for directing and elevating dining services aligned with customer preferences and operational excellence. This role entails overseeing culinary and service operations to ensure the delivery of quality cooked meal options that meet the highest standards of taste, presentation, and safety. As a leader, the Restaurant Services Director supervises, trains, and motivates a diverse team, fostering a culture of recognition, productivity, and collaboration. Core responsibilities include managing dining service strategies, financial performance, client relationships, and compliance with health, safety, and sanitation protocols.

The position demands a strategic and hands-on approach to optimize food service programs, labor management, and resource allocation while adhering to Aramark's operational and financial guidelines. The director is responsible for budget planning, cost control, and maintaining accurate profit and loss statements to achieve food and labor cost targets. The role requires close collaboration with clients and customer stakeholders to ensure that dining services align with expectations and continually seek opportunities for innovation and sales growth. Additionally, the director plays an essential role in enforcing compliance with company policies and regulatory standards to maintain a safe and healthy environment for both customers and employees.

Candidates interested in this role should bring a strong management background in food service, effective communication skills, and a proven ability to cultivate positive client and team relationships. Aramark values candidates who embrace leadership, demonstrate operational excellence, and commit to sustainability initiatives in their work. Physical demands include the capacity to lift weights up to 50 pounds and stand for extended periods, reflecting the active nature of overseeing front-end restaurant operations. This full-time role offers the opportunity to lead impactful food service programs that align with Aramark's mission and promote environmentally friendly practices, all within a supportive and forward-thinking company devoted to the growth and success of its employees.

Job Requirements

Minimum of four years experience in the industry
Management background of one to three years
Past experience in food service
Bachelor’s degree or equivalent
Strong communication skills
Aptitude in fostering and preserving client and customer relationships
Ability to display excellent customer service adhering to Aramark’s service model
Competence in maintaining positive collaborations with other units
Occasional requirement to lift convey push and tug loads up to 50 pounds
Must be adept at standing for extended periods

Job Qualifications

Minimum of four years experience in the industry
Management background of one to three years
Past experience in food service
Bachelor’s degree or equivalent
Strong communication skills
Aptitude in fostering and preserving client and customer relationships
Ability to display excellent customer service adhering to Aramark’s service model
Competence in maintaining positive collaborations with other units
Ability to lift convey push and tug loads up to 50 pounds
Adept at standing for extended periods

Job Duties

Supervise train motivate and cultivate teams to enhance productivity including recruiting evaluating educating guiding and overseeing performance
Guarantee that food service execution aligns with established framework
Aid staff by establishing mutual comprehension of objectives and steps to be accomplished
Encourage a culture of recognition by rewarding employee commitments
Uphold safety and sanitation protocols throughout all procedures
Recognize customer needs and communicate progress in operations
Emulate Aramark's practices and systems for improved performance
Develop income streams and supervise budget planning emphasizing regulation of costs related to food beverages and workforce management
Guarantee precision and upkeep of profit and loss statements
Achieve goals for food and personnel performance
Manage resources judiciously to maintain quality levels and control costs within budget boundaries
Execute and preserve Aramark’s strategy for labor and food ventures
Boost value through optimizing operations monitoring costs and managing profits
Direct and oversee food production delivery and service tasks
Ensure a safe and healthy environment for clients customers and employees
Ensure compliance with policies rules and regulations particularly concerning safety health and wage standards
Create and manage processes for selection reception storage cooking presentation and development of menus
Create operational forecasts and explain variances overseeing accounting tasks
Check and enforce sanitation and safety requirements
Direct and manage unit personnel for efficient production quality control cost reduction labor supervision and employee training
Recruit employ foster and preserve front-line team members
Perform routine inventory inspections
Abide by record-keeping criteria from Aramark and relevant authorities
Foster partnerships with client executives and sustain beneficial client customer engagement
Engage in sales procedures and contract discussions
Identify opportunities for new products and services to promote sales growth and client retention
Lead front-end operations
Create and implement food service programs aligned with client's mission integrating environmentally friendly practices