Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
competitive pay
Free Meals
Employee Discounts
Supportive mentoring
Paid Time Off
Inclusive culture
Professional Development
Job Description
Tumble 22 is a dynamic and people-first restaurant specializing in made-from-scratch food, with a particular passion for fried chicken and pie. Known for its warm hospitality and commitment to professional growth, Tumble 22 creates an inviting and inclusive environment where both guests and employees can thrive. As a high-volume restaurant, it constantly focuses on exceptional service, teamwork, and culinary quality to offer a memorable dining experience. The company values a culture of respect and inclusivity, supporting every voice and encouraging employees to express their unique style, including piercings and tattoos. With a laid-back dress code and employee perks such as free meals and sweet discounts, Tumble 22 fosters a workplace where individuals feel valued and motivated.
We are currently seeking a Service Manager to oversee all Front of House operations and ensure that every guest receives Legendary Service. This role is designed for a driven leader with a passion for hospitality and professional development, able to manage a busy, fast-paced environment effectively. The Service Manager will be responsible for driving sales, maintaining high standards of cleanliness and safety, and enforcing compliance with employment policies and liquor laws specific to Texas. The role involves directing comprehensive Front of House training programs, managing employee performance through evaluations and coaching, and recruiting and hiring new staff. Moreover, the Service Manager will foster a vibrant work culture by organizing contests, theme nights, and staff incentives, creating an atmosphere where employees are motivated and proud to work.
This position offers a competitive pay structure and opportunities for advancement, supported by a leadership team actively involved in daily operations. With manageable workload expectations and a consistent flow of busy shifts, the role promises both challenge and reward for those eager to grow their careers in hospitality. Candidates can expect support through mentoring and coaching as part of their professional development journey. If you have proven experience managing high-volume restaurant operations, are skilled in quickly making meaningful decisions under stress, and enjoy leading a team towards success, Tumble 22 welcomes your application to join their enthusiastic and inclusive team.
We are currently seeking a Service Manager to oversee all Front of House operations and ensure that every guest receives Legendary Service. This role is designed for a driven leader with a passion for hospitality and professional development, able to manage a busy, fast-paced environment effectively. The Service Manager will be responsible for driving sales, maintaining high standards of cleanliness and safety, and enforcing compliance with employment policies and liquor laws specific to Texas. The role involves directing comprehensive Front of House training programs, managing employee performance through evaluations and coaching, and recruiting and hiring new staff. Moreover, the Service Manager will foster a vibrant work culture by organizing contests, theme nights, and staff incentives, creating an atmosphere where employees are motivated and proud to work.
This position offers a competitive pay structure and opportunities for advancement, supported by a leadership team actively involved in daily operations. With manageable workload expectations and a consistent flow of busy shifts, the role promises both challenge and reward for those eager to grow their careers in hospitality. Candidates can expect support through mentoring and coaching as part of their professional development journey. If you have proven experience managing high-volume restaurant operations, are skilled in quickly making meaningful decisions under stress, and enjoy leading a team towards success, Tumble 22 welcomes your application to join their enthusiastic and inclusive team.
Job Requirements
- High school diploma or equivalent
- Proven experience managing a high-volume restaurant environment
- Knowledge of Texas liquor laws and Responsible Alcohol Service guidelines
- Strong leadership and interpersonal skills
- Ability to handle stressful situations effectively
- Excellent communication skills
- Basic computer skills, including familiarity with MS Office and restaurant management software
- Availability to work flexible hours including nights and weekends
- Commitment to food safety and cleanliness standards
Job Qualifications
- Proven experience as a manager in a high-volume restaurant
- Ability to command successful shifts through challenging situations
- Demonstrate the ability to make quick, correct, and meaningful decisions in stressful situations
- Familiar with industry’s best practices
- Working knowledge of various computer software programs (MS Office, restaurant management software, Toast POS)
Job Duties
- Drive sales, steps of service, and provide amazing guest satisfaction
- Enforce compliance with all employment policies and oversee cleanliness of the restaurant and the safety of guests at all times
- Direct all Front of House training
- Manage performance of Front of House employees, including conducting performance evaluations, coaching, and discipline actions
- Manage liquor cost
- Enforce applicable liquor laws and Responsible Alcohol Service guidelines per the state of Texas
- Assist with the development of all part-time managers and hourly employees by providing feedback on performance during one-on-ones
- Review applications, recruit new employees, interview, and hire
- Schedule all Front of House employees
- Create a culture where employees want to be
- Conduct Front of House contests, theme nights, and create incentives for the staff
- Understand, manage, and practice safe food-handling procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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