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Restaurant Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Fixed Shifts
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Benefits

competitive pay
Free Meals
Employee Discounts
Supportive mentoring
Paid Time Off
Inclusive culture
Professional Development

Job Description

Tumble 22 is a dynamic and people-first restaurant specializing in made-from-scratch food, with a particular passion for fried chicken and pie. Known for its warm hospitality and commitment to professional growth, Tumble 22 creates an inviting and inclusive environment where both guests and employees can thrive. As a high-volume restaurant, it constantly focuses on exceptional service, teamwork, and culinary quality to offer a memorable dining experience. The company values a culture of respect and inclusivity, supporting every voice and encouraging employees to express their unique style, including piercings and tattoos. With a laid-back dress code and employee perks such as... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience managing a high-volume restaurant environment
  • Knowledge of Texas liquor laws and Responsible Alcohol Service guidelines
  • Strong leadership and interpersonal skills
  • Ability to handle stressful situations effectively
  • Excellent communication skills
  • Basic computer skills, including familiarity with MS Office and restaurant management software
  • Availability to work flexible hours including nights and weekends
  • Commitment to food safety and cleanliness standards

Job Qualifications

  • Proven experience as a manager in a high-volume restaurant
  • Ability to command successful shifts through challenging situations
  • Demonstrate the ability to make quick, correct, and meaningful decisions in stressful situations
  • Familiar with industry’s best practices
  • Working knowledge of various computer software programs (MS Office, restaurant management software, Toast POS)

Job Duties

  • Drive sales, steps of service, and provide amazing guest satisfaction
  • Enforce compliance with all employment policies and oversee cleanliness of the restaurant and the safety of guests at all times
  • Direct all Front of House training
  • Manage performance of Front of House employees, including conducting performance evaluations, coaching, and discipline actions
  • Manage liquor cost
  • Enforce applicable liquor laws and Responsible Alcohol Service guidelines per the state of Texas
  • Assist with the development of all part-time managers and hourly employees by providing feedback on performance during one-on-ones
  • Review applications, recruit new employees, interview, and hire
  • Schedule all Front of House employees
  • Create a culture where employees want to be
  • Conduct Front of House contests, theme nights, and create incentives for the staff
  • Understand, manage, and practice safe food-handling procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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