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Restaurant Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401k
employee discount
Paid Time Off
Holiday pay

Job Description

Running Aces Casino Hotel Racetrack, located at 15201 Running Aces Blvd, Columbus, MN, is a premier entertainment destination combining a race track, casino, hotel, and a variety of dining and event spaces. This establishment is known for delivering an exceptional guest experience through its high-quality services, vibrant atmosphere, and commitment to customer satisfaction. As a multifaceted entertainment venue, it attracts guests seeking excellent dining, gaming, and hospitality services in a dynamic environment.

The Front of House Shift Manager position at Running Aces Casino Hotel Racetrack is a crucial role within the Food and Beverage Department. This position primarily focuses ... Show More

Job Requirements

  • Ability to obtain and maintain a Minnesota Class III Gaming License

Job Qualifications

  • Excellent verbal and written communication skills
  • Ability to handle multiple projects simultaneously including organizational skills
  • Ability to set priorities for Department
  • Ability to handle confidential information
  • Ability to deliver to feedback to people with varying levels of experience

Job Duties

  • Enforces performance standards, policies and procedures in the Food and Beverage Department to ensure compliance with Company expectations
  • Responsible for scheduling, training and performance management of Food and Beverage employees to ensure staffs compliance with all customer service and operational needs
  • Ensure all day-to-day operations run in the most efficient way possible
  • Reviews and approves all recommendations to hire, transfer, suspend, promote, discharge, evaluate, assign and disciple all Food and Beverage employees in a fair and equitable manner
  • Maximizes cost effectiveness within the Department, by creating and ensuring compliance with established budget, labor and revenue benchmarks
  • Responsible for the intake, review and action of customer complaints in Food and Beverage
  • Monitors and evaluates job performance of Food and Beverage employees and managers, to provide feedback and coaching in order to enhance skills
  • Escalates operational deficiencies to Director of Food & Beverage
  • provides suggestions from leadership team on recommendations for improvement
  • Sets priorities for the Food and Beverage team
  • Special projects and other tasks as needed by Director of Food & Beverage

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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